Why Would My Order Go

Jamma · ‎03-10-2010

From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr

debic · ‎09-02-2010

@Jamma wrote:
From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr

I think they go to main/major hubs. Supposed to be more efficient. I often watch my stuff pass by me twice sometimes before they decide they can deliver it.

~~
*Off The Deep End~A very short trip for some!*

Krimpette · ‎03-09-2010

I have a similar situation going on with an HSN shipment which was UPS to USPS. It got to my local post office, but from there it went to a post office about 30 miles north. And from there, it went to a post office over 300 miles south of that area. I called the Post Office this morning. They told me that it's apparently a "looping incident" and they'll institute a tracer to try to find the package and get it to me. And it was sooooo close to getting delivered!!!!!!!! Crazy.

Moonchilde · ‎05-23-2010

I can't help but think a lot of this type of thing is input and/or scanning errors. Especially when the crunch is on for Xmas deliveries with double the # of packages to process and everything - including humans - in overdrive. I think it could be wrongly input data from anywhere along the line, from sender (such as QVC) to mid-way in the trip, to the last point before delivery. One wrong # could screw things up.

Life without Mexican food is no life at all

Jamma · ‎03-10-2010

@Moonchilde

@Krimpette

@debic

Thanks ladies I still have hopes then of receiving it.

Jamma

Moonchilde · ‎05-23-2010

@Jamma, I had a UPS package from Amazon that I was tracking. It arrived at my nearest hub at 12:45 a.m. on Monday, and was then noted "out for delivery" on that day. It was updated to "next day" on the UPS site (and the "out for delivery" on Monday was deleted by UPS - but Amazon advised me "let us know if you don't get it by Friday(!)"

If it was indeed on the truck on Monday, I'd be doubtful that they didn't have time to deliver it, as they have delivered previously at nearly 10 pm. Overlooked/smooshed in a corner? I find that unlikely.

It was delivered on Tuesday at 9:30 pm after a latest delivery estimate of 6:45 pm, never updated.

So - was it never on "my" truck Monday? Did it get left at the distribution center? Was it on another, wrong truck and went to another nearby town? Did UPS advise Amazon it might take days, depending on where it went? I will never know. But clearly UPS input wasn't 100% accurate. And weather had nothing to do with it

Life without Mexican food is no life at all

Trix · ‎03-16-2010

It's due to the packages being shipped to hubs instead of directly to the city where the final delivery will be made. QVC, nor any other retailer has any control over this. It is a procedure ALL of the carriers use which their powers that be evidently find more efficient. I could be wrong, but I believe that the only exceptions to this route a package takes would be if the customer paid additional fees for next day delivery.

MalteseMomma · ‎03-09-2010

last year I was told they "reuse" tracking numbers

don't know how true that is ???????????

Right now my Cuddle Duds order is sitting in package limbo somewhere between the PO getting a notice my package was comming and actually receiving it. It has been quite a long time days at least.

software · ‎06-08-2016

Along with the other suggestions here, sometimes the tracking is not accurate.

@Jamma wrote:
From Lancaster, Pa. to Kansas City, Mo. to get back to NJ. I just tracked it and it's sitting in Mo. right now. EDD was yesturday. Grrrr