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Super Contributor
Posts: 1,417
Registered: ‎09-20-2014

I ordered something on November 7th. It still hasn't shipped.

I order something on amazon and it ships the next day.

Why can't QVC get their act together?

Respected Contributor
Posts: 4,768
Registered: ‎10-05-2010
Because they don't have to? People continue to order even with all the problems and complaints.
Respected Contributor
Posts: 4,026
Registered: ‎03-12-2010

Very few if any can do what Amazon does.

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Honored Contributor
Posts: 11,095
Registered: ‎03-10-2010

I am having much better luck with QVC shipping...it just started several months ago.

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Respected Contributor
Posts: 4,270
Registered: ‎04-20-2012

C/S will say they have 5 days (to fiddle around before it goes out). I think though it may be longer when you order on a Fri, Sat and Sun.

eta: or more correctly, it is a guarantee when you order on one of those days that it will take 5 days before it ships out.

Honored Contributor
Posts: 18,415
Registered: ‎11-25-2011
On 11/10/2014 Joselyn33 said:

I ordered something on November 7th. It still hasn't shipped.

I order something on amazon and it ships the next day.

Why can't QVC get their act together?

This is easy. Just order from Amazon. Problem solved.

Honored Contributor
Posts: 14,005
Registered: ‎03-09-2010
On 11/10/2014 VanSleepy said: Because they don't have to? People continue to order even with all the problems and complaints.

This.

Esteemed Contributor
Posts: 5,839
Registered: ‎03-09-2010

Sorry your stuff hasn't gotten there yet.

I haven't been shopping much on Q. But I did order something last week and it came in 2 days (I almost fainted..lol.. b/c usually it takes forever!). And I am in PA (same state as Q).

And in the end, the love you take is equal to the love you make~ The Beatles
Super Contributor
Posts: 1,417
Registered: ‎09-20-2014
On 11/10/2014 sidsmom said:
On 11/10/2014 Joselyn33 said:

I ordered something on November 7th. It still hasn't shipped.

I order something on amazon and it ships the next day.

Why can't QVC get their act together?

This is easy. Just order from Amazon. Problem solved.

One problem --- amazon doesn't carry some things the Q does.

Super Contributor
Posts: 492
Registered: ‎03-31-2011

How about this? My item supposedly shipped on 11/7. I should have received it by now via UPS, which typically takes 2-3 days. The on-line UPS tracking shows no movement whatsoever since 11/7. I called QVC CS and was transferred to someone else who could look into the status in more detail. She told me she could either replace the item with a different size {#emotions_dlg.blink} or put me on Wait List or issue me a refund. I said, "But we don't know if my package is out there somewhere, do we?" She had no response.

I then called UPS and they said they have a shipping label for me but the package has not been scanned, meaning the package is not yet in their possession. When I asked if it could be missing, she had no response.

{#emotions_dlg.blink}

I think I'm done. This is not the first time this has happened.