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Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

I am able to order that exercise special but unable to order Linea.  Also tried Denim & Co. site; I'm unable to order from that site as well.

 

What is going on?

Honored Contributor
Posts: 41,255
Registered: ‎03-09-2010

Re: Why Can't I Order Online?

https://www.cnn.com/2020/08/30/tech/internet-outage-cloudflare/index.html?fbclid=IwAR2xfWSwqDYn1FpkO...

 

Major internet outage: Dozens of websites and apps are down

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 12,944
Registered: ‎10-09-2012

Re: Why Can't I Order Online?

There are major Internet/system issues all along the east coast this morning.  QVC's site is back up, but only partially working.

 

I keep getting this message for various items I wanted:

 

We're sorry.

We are currently having technical issues and apologize for the inconvenience. Please call 888-345-5788 to place your order.

Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: Why Can't I Order Online?

Thank you so much, Sunshine and Caareful Shopper!

Respected Contributor
Posts: 4,184
Registered: ‎12-16-2013

Re: Why Can't I Order Online?

@golding76 I was also having trouble placing a Linea order.  I switched from Safari to Chrome browser and was able to order successfully.

Honored Contributor
Posts: 9,739
Registered: ‎05-19-2012

Re: Why Can't I Order Online?

Thank you, Linmo.

Respected Contributor
Posts: 3,221
Registered: ‎03-09-2010

Re: Why Can't I Order Online?

Keep trying. I was finally able to get the order through.

Trusted Contributor
Posts: 1,536
Registered: ‎10-26-2014

Re: Why Can't I Order Online?

hmmm just a thought.. even though i gave up and ordered my things on another site.. why dont they do a free s&h day for online only... and then maybe another day have one for phone orders??? thats a thought.. even though the site will probably be messed up for that too.. i think its a good idea.

Esteemed Contributor
Posts: 6,487
Registered: ‎03-10-2010

Re: Why Can't I Order Online?

I'm on the East coast and have no internet problems today at all - 

New Contributor
Posts: 4
Registered: ‎10-16-2019

Re: Why Can't I Order Online?

I still can't place an order online--so called customer service and they said they are having connection problems-its 9/23/2020--haven't been able to log-in all week to check my account/order status, etc.  I will call in orders until this is figured out.