Community Chat

[LindaSal]

They most likely start their day much earlier than 10:00.   They probably have to load their own truck and get everything in order on the truck for the route they are driving.

I don't know anyone who works for Amazon but I do agree these are hard working people, just from seeing them in my neighborhood.  My brother and sister in law worked for the USPS for over 30 years.  My SIL was a mailperson and she was in charge of loading her own mail on her truck before getting on the road.    

[ALRATIBA]

I think they are working out really well here in NYC.  

I see men and women with carts full of packages everywhere around here - with NYC parking and traffic issues - this seems very efficient. 

All my packages are delivered to our "package service" - they notify me when stuff is delivered and I can pick it up at "my leisure."

[beckyb1012]

I get all my packages delivered here at the office.  As of last week all I had an Amazon fulfillment center delivered by my usual UPS man.  I did not know Amazon was changing.

[depglass]

Yes, they could easily deliver in the morning, the NEXT DAY after your night delivery.  I don't think most would be happy with that solution.  

[ID2]

I can't imagine complaining that you get deliveries too late. I live up in the boonies and we only get deliveries via UPS, USPS or FEDEX. I would LOVE to get my stuff same/next day by Amazon delivery! Why is it such a displeasure to wake up in the morning to already find your delivery on your doorstep?

[Laura14]

I just had Amazon refund me because they handed off my package to the USPS and they promptly lost it right out of the gate. The second one is as many tries.

The first half they delivered themselves and I got it like clockwork. I alwasy make sure I buy Amazon fulfilled so I get the Amazon delivery but apparently that doesn't guarantee it. 

I now will no longer order anything for delivery and have to buy local. And that killed me yesterday with free shipping all day long. 

[FiddleDeeDee]

We boycott Amazon so, no dog in this race. That said, I thought they had always used their own drivers? Sometimes in blue Amazon trucks, sometimes not. We see them all over the place wherever we are so....

[KingstonsMom]

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@stevieb wrote:

I won't say I hate them but will say I'm not ordering from them nearly as much since their delivery personnel stopped paying attention to delivery instructions and the company, despite their claims to want to be so very customer-centric, seem to have sanctioned them doing so. They ask you to state delivery preferences and then go on to say, essentially, but drivers might not follow them. So why ask for them? I also think Amazon has overextended some services so that what used to be reliable and easy to use no longer consistently is either. I understand staffing is a problem all over and supply chain issues are involved but my interest is in the level of service delivery, not the reasons why or why not. As far as I'm concerned, all this nonsense has gone on for too long. Oh, and incidentally, I live just outside Amazon's new east coast headquarters and my experience, and that of many, is not the stellar one so many here seem so smugly to like to report.

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@stevieb 

I'm no where near any Amazon warehouses or distribution centers and don't have Prime either, but my orders are delivered in 2-3 days at most....and that is my experience that I "so smugly like to report."

[Sooner]

Amazon delivery here is great.  They always deliver the day they say, it is quick and efficient.  We are the tail end of the beast with UPS.  You never know when they will get here or if, but it's seldom before 6:30 or 7 a.m.

And shipments usually arrive overnite at the hubs and the trucks have to be loaded and mail sorted, routes firmed up in the morning hours.  If you look, usually starting anywhere from 4 to 6:30 a.m. and by people not the drivers.  

So of course deliveries can't start at 0-dark-thirty.   The world is different now, so for me I'm going to try my best to adjust, do what I can to help anything along and then go have lunch.  It is how we roll now.  

[northiie57]

first, I might dislike but never hate is a strong word.  I love amazon and have never seen their drivers here in VT.  The only carrier I have issues here is UPS, for some reason they deliver super late.  QVC uses UPS every time I order and UPS ruined a boatload of potstickers that were warm and I had to throw out.  The only way I will order food items from QVC if they switched carriers, they said they cannot.  All of my amazon orders come through USPS and it is always on time.  JMO