Who Do I report this too......personal account release of information

whezy · ‎03-10-2010

This is NOT QVC but another shopping channel. I have an account, in my name only, paid by my credit card also in my name only. My husband has account also.....in his name only paid by his credit card also in his name only. The account numbers are NOT the same. He called to make a purchase and was told he could not because my payment on my account had not posted, which was incorrect and does not matter. I emailed them regarding my personal account information being given to my husband. They say their policy is they can because the "shipping address' is the same. This IS illegal release of my private credit information. To which Federal Agency do I report this matter?

151949 · ‎03-09-2010

Maybe it would be better if you just paid your bills on time, instead of getting irate when you were caught. the credit bureau counts you both as one - when I get my credit report DH's cards and accounts are on it as well as mine - and vice versa for him.

AnikaBrodie · ‎03-10-2010

It appears they followed their policy. If you can't live with that perhaps your option is to shop elsewhere. Your post implies you do not want your husband to know about your purchasing habits.

"Faith, Hope, Love; the greatest of these is Love." ~The Silver Fox~

151949 · ‎03-09-2010

On 1/11/2015 AnikaBrodie said:
It appears they followed their policy. If you can't live with that perhaps your option is to shop elsewhere. Your post implies you do not want your husband to know about your purchasing habits.

Implies it very strongly doesn't it?

BExplorer · ‎12-08-2013

On 1/11/2015 happy housewife said:
On 1/11/2015 AnikaBrodie said:
It appears they followed their policy. If you can't live with that perhaps your option is to shop elsewhere. Your post implies you do not want your husband to know about your purchasing habits.

Implies it very strongly doesn't it?

One possibility for separate accounts is to purchase gifts for each other

"Great minds discuss ideas; average minds discuss events; small minds discuss people."--Eleanor Roosevelt

persiflage · ‎02-16-2014

On 1/11/2015 happy housewife said:
Maybe it would be better if you just paid your bills on time, instead of getting irate when you were caught. the credit bureau counts you both as one - when I get my credit report DH's cards and accounts are on it as well as mine - and vice versa for him.

You are so unkind.

YorkieonmyPillow · ‎01-13-2013

Being that it's your husband, I doubt anything would be done.

KYToby · ‎02-19-2012

So your husband could not place an order because of a past-due balance at your address. He knows you have an account and that he is not past due. It does not take a genius to figure out the issue. HSN did not violate any privacy laws by refusing to accept an order and indicating that it was due to past-due balance.

While you may be angry and upset, it is no one's fault. Despite getting your feelings and pride hurt by other honest replies, the solution is obvious -- bring your account up to date, and if you do not like the channel's policies, shop elsewhere going forward.

dooBdoo · ‎06-27-2010

On 1/11/2015 whezy said:
This is NOT QVC but another shopping channel. I have an account, in my name only, paid by my credit card also in my name only. My husband has account also.....in his name only paid by his credit card also in his name only. The account numbers are NOT the same. He called to make a purchase and was told he could not because my payment on my account had not posted, which was incorrect and does not matter. I emailed them regarding my personal account information being given to my husband. They say their policy is they can because the "shipping address' is the same. This IS illegal release of my private credit information. To which Federal Agency do I report this matter?

whezy, I'm sorry you're upset, but you say this is their policy. When you use a site, you do so by agreeing to the stated terms and conditions, policies, etc. So, while you might be upset I doubt reporting this to anyone will be effective or useful.

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova

Tinkrbl44 · ‎08-23-2010

On 1/11/2015 whezy said:
This is NOT QVC but another shopping channel. I have an account, in my name only, paid by my credit card also in my name only. My husband has account also.....in his name only paid by his credit card also in his name only. The account numbers are NOT the same. He called to make a purchase and was told he could not because my payment on my account had not posted, which was incorrect and does not matter. I emailed them regarding my personal account information being given to my husband. They say their policy is they can because the "shipping address' is the same. This IS illegal release of my private credit information. To which Federal Agency do I report this matter?

Seriously? ${#emotions_dlg.rolleyes}$

I would assume that the phone numbers are the same, and it doesn't take a rocket scientist to determine that you two are married and live together. If you want your finances to be completely separate, get yourself a PO box and change your address information to that, and change your phone # to your cell phone.