What would you do? UPDATE FOR EVERYONE - Page 3

Love my grandkids · ‎11-24-2013

@Mindy D Scroll up a few and you will see the response from Alice of QVC. All being handled.

shoekitty · ‎03-10-2010

I am sure QVC has heard their share of "stories", so I know how you feel. But they also know what happens behind the scene on their end.
In my 30 years of shopping with them, I have had some doosies. One time I recieved a bag with nothing in it. Nothing! Not even a receipt. I thought they will think I am lying to get a new skirt. The qvc rep says it happens, the pkg get opened and falls out, but postman has to deliver it anyway. I have recieved returns, one smelled thick of ciggarette smoke, one had a grocery list and a mint in the front pocket, i had an apple pie delivered in a thin box squashed to smitherines. How the vendor thought a pie would travel well in a bakery box, idont know? On it goes. But that is 30 years of thousands of packages. Stuff happens, as long as the make it right.

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan

Georgiagrama · ‎03-19-2010

@shoekitty I would have been so nervous trying to explain your unfortunate packages!! Thank goodness, the nice moderator Alice, read my predicament and resolved it before I even had time to stop worrying!! I felt so happy. I just could not imagine trying to explain the condition of my package and being believed when it was hard for me to believe and I was holding it!! Thank goodness for exceptional customer service!!

Foxxee · ‎10-03-2014

It's not what QVC thinks of you...as a customer, more importantly, it's what you think of them. Receiving used cosmetics is insulting. Return it without a thought.

Anonymous · ‎11-09-2019

My pleasure @Georgiagrama and I am so sorry you received it in that condition we appreciate your understanding.

blackhole99 · ‎08-22-2013

@Love my grandkids wrote:
@blackhole99 @millieshops Look above your post a bit and you will find a nice response from Alice of QVC!

@Love my grandkids @Georgiagrama Well, that's great, but let's see if that indeed happens, I hope the OP will let us know.

Georgiagrama · ‎03-19-2010

I’ll let you know as soon as I receive my new make up. It’s already showing that I will receive it on the 14th. I know everything will turn out just fine.