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Regular Contributor
Posts: 241
Registered: ‎06-07-2010

What’s up with “click here” measurements??

Anyone else finding it so very frustrating that the click here measurements are “ not available” anymore??  I called customer service after the fifth or so time this happened and she very helpfully told me she “had no idea”. Pursued it and waited several minutes and was asked what item is was, and she could “look it up”. So waited many more minutes and finally told her “thanks, but not worth it to me to have to call everytime I had a question. So maddening; often the measurements aren’t put on screen at all or u wait so long your size/ color is gone.   Don’t they know it kills impulsive buying 😏!!!???

Honored Contributor
Posts: 16,607
Registered: ‎03-11-2010

Re: What’s up with “click here” measurements??

I just check a JRivers items and its' there

 

pop up blocker?

Honored Contributor
Posts: 41,358
Registered: ‎03-09-2010

Re: What’s up with “click here” measurements??

i still see click here measurements on random items i checked. what item are you looking at that doesnt have them?

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Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: What’s up with “click here” measurements??

They haven't been consistently working for me for about a month.  There have been a couple threads on it.  I get a box with an "x" in it.  I'm on a kindle.  If I can't see the click here measurements, I just don't order.  It totally stops my impulse buying, which I decided was probably for the best. 😀

Respected Contributor
Posts: 4,394
Registered: ‎04-19-2010

Re: What’s up with “click here” measurements??

Every clothing item I have looked at recently has a garment measurement tab under the product description tab. While the “click here” link is still showing, it is not live. The garment measurement tab is apparently replacing “click here” and shows all the same information.

Honored Contributor
Posts: 33,694
Registered: ‎03-20-2010

Re: What’s up with “click here” measurements??

[ Edited ]

@dodies wrote:

Anyone else finding it so very frustrating that the click here measurements are “ not available” anymore??  I called customer service after the fifth or so time this happened and she very helpfully told me she “had no idea”. Pursued it and waited several minutes and was asked what item is was, and she could “look it up”. So waited many more minutes and finally told her “thanks, but not worth it to me to have to call everytime I had a question. So maddening; often the measurements aren’t put on screen at all or u wait so long your size/ color is gone.   Don’t they know it kills impulsive buying 😏!!!???


@dodies

 

I randomly checked D&C new arrivals and the click here measurements are there....Perhaps its the brand thats not posting them....  I would email customer service or post a note on QVC STYLE Facebook Page...you get more of a response that way then with the operators.....

 

But sometimes those click here measurements may not even be accurate.  One top I ordered was supposed to be 29 length I wanted it to wear with a particular pair of pants...and when I got it home it was actually 26 Woman Frustrated  They ARE important though, and the lack thereof is one reason I seldom buy QVC clothing any more....got tired of returning items.....

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