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04-07-2017 09:08 PM
@gracie2014 wrote:Nobody...nobody knows anything...its the new norm....drives me crazy...the stories I could tell! When my nerves settle down may share my experience with Wells Fargo....rolling my eyes at the stupidity...and speaking to a robot...asking me to answer different questions..then the robot/computer tells me he is unable to understand my response..when he finally understands you get put on hold for 30 minutes and right at the 29 minute mark you get disconnected....or the call is answered by somebody in a boiler room on the other side of the planet..You seriously can not make this stuff up.
Move to a local independent bank or credit union. Much better customer service usually.
04-08-2017 10:28 AM
I have problems with Amazon telling me that my credit card is expired, when it is not. It tells me to enter the updated expiration date. I do not enter anything else or change anything. The second time I try it, it always goes through. What's up with that?
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