Community Chat

[De Anna]

I went to check my order,  and the pics are all gone. Is it just me or are things being changed again? Very hard to find my items without pictures. 

[Starfish]

Thx for bringing this up. I noticed it today. It helps me a lot when I am looking for an order’s status. Plz bring back pix!

[Kachina624]

My pictures are just fine; they haven't taken them away.  When something wonky like disappearing pictures happens, try using a different browser.  I've got 3 downloaded so I can switch instantly if necessary. About 80% of the time that solves the problem.

[dooBdoo]

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@Kachina624 wrote:

My pictures are just fine; they haven't taken them away.  When something wonky like disappearing pictures happens, try using a different browser.  I've got 3 downloaded so I can switch instantly if necessary. About 80% of the time that solves the problem.

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            Great advice, @Kachina624!   Also I suggest clearing the browser's cookies/cache/website data.  

            I know, I know...  everyone is tired of hearing that, and I am, too.    The problem is this:  QVC's website is unreasonably and ridiculously sensitive to the older cookies/cache/website data our browsers store.   Nearly every time this website has any changes (and that seems to be a daily occurrence) it can cause it not to work properly until we take this step.   It only takes a minute to do this and, frankly, we can't count on QVC's IT support staff to act quickly to fix these problems.