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Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

Who would stay with this bank after all the slimy dirty things they had going on for years?  They just lost accreditation in their standing with the BBB.  If you bank with them now, will you change banks?

Esteemed Contributor
Posts: 7,244
Registered: ‎03-11-2010

We only did business with them once.  Long story short- electric company had power surge.  Our heat pump was destroyed. Had to replace furnace as well. Oh joy.  The power company paid for the furnace but not the head pump... issue with freon regulations.  IN any case our plumbing company offered us no interest and Well Fargo was the Bank they went through.  NO real problems but no reason to have a problem.  

 

Daughter on the other had was caught up in the oversell campaign.  Not sure what she will do.  Lots of crazy regulations, charges, demands.  Hopefully she will dump them and go.  

Valued Contributor
Posts: 610
Registered: ‎05-23-2012

Once the trust is broken--especially in banking--what else is being "swept under the rug."

 

The resigning CEO walks away with $133 million--not bad for a days wage.

Respected Contributor
Posts: 3,087
Registered: ‎03-10-2016

I don't bank with them.

 

If I did, I wouldn't do business with them.

Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

The problem is, not everyone is going to have the option to walk away from them.  Sure if you have a checking or savings account, that will be a pain but easy enough to accomplish.

 

If you have a mortgage or some other loan through them, that's not going to be so easy and may not be possible for some. 

 

We had an X number of months, no interest loan with them that should still be going but I paid it off about 3 months ago so we have nothing with them and I won't do business with them again.   

Honored Contributor
Posts: 15,723
Registered: ‎10-09-2012

It can be a huge pain in the derriere.  Utility bills, mortgage, insurance, online shopping accounts, direct deposit of paychecks -- all would have to be changed if they were set up to come out of one's account automatically.  What a nightmare!

Honored Contributor
Posts: 16,486
Registered: ‎02-27-2012

I would never deal with Wells Fargo for moral reasons having nothing to do with this case.  However, I can say...they are NOT the only ones doing this !

 

My mom and I had a joint account at Key Bank for a very long time.  Every transaction included a hard sell.  A silly deposit took forever as the tellers continually tried to upgrade/change/add....it was ridiculous!  Even at the drive in!  Seriously?  There are now 4 cars piled up behind as she was 'opening' a new and better account for me.

 

I clearly said NO and yet it was done.

 

No matter which branch I went to...same thing.  It was clear to me the HARD sell was their policy.  I truly feel sorry for anyone working under those high pressure situations.

 

I can't tell you how many times I had to call back because changes were made that I NEVER authorized.

 

Of course, they were ALWAYS for my benefit and they just couldn't understand why I was insisting on the closure or removal of these additional accounts and benefits.

 

Mom refused to let me change banks.  Once she passed...I went to Key to close the account.

 

As usual, I was hassled and negotiated with.  She told me I was making a major mistake closing such a long tenured account.  It took 45 mins. for me to close that!  I even had to wait so the Bank Mgr. could come over and lecture me.

 

I told him I would not deal with a bank that opened lines/accounts/made changes without my consent.  He claimed they would NEVER do that. 

 

As w/ Wells Fargo...he is wrong.

Respected Contributor
Posts: 2,548
Registered: ‎03-15-2010

@Caaareful Shopper wrote:

It can be a huge pain in the derriere.  Utility bills, mortgage, insurance, online shopping accounts, direct deposit of paychecks -- all would have to be changed if they were set up to come out of one's account automatically.  What a nightmare!


@Caaareful Shopper - I agree.  Last year I changed my bank and like you said it's a pain to get it all worked out.  The best thing is to be proactive and check into your accounts from time to time.  Don't rely on the bank to be looking out for you.  How many other banks are doing the same thing that Wells Fargo did but haven't gotten caught? 

Super Contributor
Posts: 473
Registered: ‎07-21-2016

I'm staying because it would be too big of a pain to change. Between me and my son, we have a total of 5 accounts and my direct deposit goes there. It's like an act of congress around here to get that changed, not to mention new debit cards, etc. I just can't handle all the stress that would come with changing banks.

While I breathe, I hope - - South Carolina
Honored Contributor
Posts: 11,153
Registered: ‎05-22-2012

@Caaareful Shopper wrote:

It can be a huge pain in the derriere.  Utility bills, mortgage, insurance, online shopping accounts, direct deposit of paychecks -- all would have to be changed if they were set up to come out of one's account automatically.  What a nightmare!


It is a nightmare.

 

 I don't bank with Wells Fargo, but I have issues with the way most large banks treat customers. I've looked into changing my own bank many times, but it's definitely not easy. Using a large bank means more ATMs that don't charge me to access my own money. It means better access to banks in every state. It means better phone and text banking apps. I think the credit unions generally treat people better, but they don't offer the convenience I need.

 

There are some things I'm willing to sacrifice and others I'm not, so going to a credit union isn't an option for me.

 

If I did bank at Wells, I would look into how to make a change and whether I could manage it, though. What they did was really egregious.