Community Chat

[Icegoddess]

I was watching the clearance items on HSN and went to one of the items online to read the reviews.  I noticed the default is for ratings highest to lowest.  I know on QVC there is a choice of how to list the reviews, but at least the default is by date.

I guess that also makes it easy for them to do a screenshot and say in their presentations "Look at all the 5-star reviews."

[Krimpette]

I thought it was always like that.  I just usually click the option to switch from low to high, however.  My recollection is that most places "lead" you to the best reviews first.

[sidsmom]

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@Icegoddess wrote:

I was watching the clearance items on HSN and went to one of the items online to read the reviews.  I noticed the default is for ratings highest to lowest. 

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That’s how 99.99% of businesses have it.

The default is highest rating to lowest.

No ‘sneaky’.  It’s Marketing 101.

[Kachina624]

As long as all reviews are readily available, I don't see anything sneaky about it.

[Bri369]

I don't think it's sneaky.  Of course they're going to only talk about the best reviews.

You can look online for yourself for the negative reviews.

[kitcat51]

Nothing sneaky about it...there are several options availabe to view feedback on HSN including lowest to highest, I use that option & like that the negatives are grouped together. Most retailers put positive feedback up front...their business is to sell.

[Icegoddess]

I disagree.  Most of the retailers I visit do it by date.

[sidsmom]

Well Amazon, the largest retail in the history of ever &

in this universe (!) does Highest-to-Lowest ratings.

Every does follow by their example. 

[jackthebear]

I prefer to sort by most recent,

a 3 y/o 5 star might not mean much if the product has changed in the interim 

[Icegoddess]

When I go to Amazon the reviews are not highest to lowest, nor are they by date.  They seem to be a mixture.  They'll go from 5 stars to 2 stars to 4 stars, but the dates are random too.