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Trusted Contributor
Posts: 1,034
Registered: ‎12-16-2011

Websites that Remove Negative Reviews or Comments

Are you aware of any? I don't think it has happened to me but the whole idea bothers me to no end. I've left one star reviews on Hsn and they're still there like 10 years later so that's good. I did comment on a blogger's site like two years ago and it is still pending.
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Honored Contributor
Posts: 14,284
Registered: ‎03-09-2010

Re: Websites that Remove Negative Reviews or Comments

explore.org removes negative comments.

Respected Contributor
Posts: 4,180
Registered: ‎04-10-2012

Re: Websites that Remove Negative Reviews or Comments

It happened to me when I posted a review about a bad experience with a dentist. Now I'm not quick to rely on customer or patient reviews.

Honored Contributor
Posts: 30,249
Registered: ‎03-12-2010

Re: Websites that Remove Negative Reviews or Comments

I only rely on my brain and from people I know and respect.

Honored Contributor
Posts: 32,639
Registered: ‎05-10-2010

Re: Websites that Remove Negative Reviews or Comments

I have no doubt at all that businesses and organizations do that.    That's why I pay no attention whatsoever to customer reviews. 

Honored Contributor
Posts: 43,727
Registered: ‎03-09-2010

Re: Websites that Remove Negative Reviews or Comments

while i do read some reviews, i generally take all reviews with a grain of salt. i have seen horrible reviews on things that i love AND i have seen great reviews on things that i have hated. it doesnt bother me if they remove negative reviews or comments.

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Trusted Contributor
Posts: 1,555
Registered: ‎10-16-2010

Re: Websites that Remove Negative Reviews or Comments

I've had negative reviews I've posted on Amazon and Zappos removed. When I see a product or business has a lot of good reviews I really do take it with a grain of salt.

 

On occasion I've seen local businesses with a lot of complaints on the Better Business web site and which have suddenly gone poof. In one instance a local retailer had thousands of complaints that were accompanied by a BBB warning to avoid the retailer's stores. Suddenly all the complaints vanished and the retailer had a A+++ BBB rating. Gee, wonder how that happened?

Honored Contributor
Posts: 9,067
Registered: ‎05-23-2011

Re: Websites that Remove Negative Reviews or Comments


@sunshine45 wrote:

while i do read some reviews, i generally take all reviews with a grain of salt. i have seen horrible reviews on things that i love AND i have seen great reviews on things that i have hated. it doesnt bother me if they remove negative reviews or comments.

 

I'm with you as far as reviews goes @sunshine45, I tend to shop more on HSN and I'll go to read some of the reviews that have 2-3 stars and it's for reasons that have nothing to do with the product. I've seen low star counts for late deliveries, packaging wasn't to their liking, husband didn't like the outfit and other crazy reasons.


 

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Respected Contributor
Posts: 2,522
Registered: ‎11-20-2013

Re: Websites that Remove Negative Reviews or Comments

There are a lot of crazy people who post crazy lies too.

Honored Contributor
Posts: 27,755
Registered: ‎03-09-2010

Re: Websites that Remove Negative Reviews or Comments

Every site that uses reviews or allows users to post reviews has terms and conditions that outline what's acceptable. If you violate those terms and conditions your review goes away. Some reviews really do seem to be written by people with an agenda other than informing people of the quality of the product/service.

 

As to the BBB ratings where a company went from a negative rating to a positive rating, chances are there was a change in management/ownership. If you buy a business with a dismal rating and go to BB and  show that you're the new owner/manager they'll reset the ratings so you don't get punished for the misdeeds of the person who ran the place before you. It's the only fair way to handle such situations. 

 

 

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