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Respected Contributor
Posts: 2,592
Registered: ‎03-13-2010

Website Here Taking Forever to Respond!

Not sure about everyone else, but the website here is awful today!  If you have to use the back button for anything, it takes forever and a day for it to respond.  My patience has reached its limit!

 

I need a chocolate to relax!

Cinderella is proof that a new pair of shoes can change your life!
Valued Contributor
Posts: 651
Registered: ‎02-08-2016

Re: Website Here Taking Forever to Respond!

Yes.Refreshing the page too much.Enjoy your chocolate.

Honored Contributor
Posts: 11,160
Registered: ‎03-09-2010

Re: Website Here Taking Forever to Respond!

I contacted QVC Social via e-mail.  Melvin said that he'll "reach out" to their IT department.

Honored Contributor
Posts: 65,700
Registered: ‎03-10-2010

Re: Website Here Taking Forever to Respond!

About time somebody 'reached out' to their IT department, such as it is. The site has been a mess all day and they know what's going on... There have been at least three threads about it throughout the day...


In my pantry with my cupcakes...
Honored Contributor
Posts: 13,775
Registered: ‎07-09-2011

Re: Website Here Taking Forever to Respond!

I reached out to “CHAT’ earlier and copied them on the message I keep getting saying I’m not authorized on the main page.

 

Also SLOW loading when I do manage to get on.

 

Have cleaned cache, did a sweep, nothing helps.

"Animals are not my whole world, but they have made my world whole" ~ Roger Caras
Trusted Contributor
Posts: 1,223
Registered: ‎03-09-2010

Re: Website Here Taking Forever to Respond!

i could not get on the site at all between 1:00 and 2:30 today. I kept getting the Access Denied message. Worse was when I was able to begin streaming the Charlie Bears show, put several items in my cart, and could not access anything or check out. It is not as if I was trying to purchase one of 89000 TSV items or something that appears almost every day.  Talk about poor timing by IT folks.  I did finally get two bears, but I think these IT “fixes” should be done much more carefully and timed better. How about on Dec. 25 when QVC is off the air?

Valued Contributor
Posts: 744
Registered: ‎05-31-2018

Re: Website Here Taking Forever to Respond!

I am sure they are aware of the issue. 

Trusted Contributor
Posts: 1,204
Registered: ‎03-30-2012

Re: Website Here Taking Forever to Respond!

@ciao_bella

I like your relaxation technique!🍫😂