Walmart Website Irregularity

PickyPicky3 · ‎10-22-2018

I just went on to the Walmart website to add some items to a grocery list. My account came up with someone else's name on it.

I signed out and signed back in and my name reappeared, but this has never happened to me on any website.

I called my credit card and they put me on an early warning monitoring program.

Has anyone else experienced this?

Josmad · ‎12-10-2018

@PickyPicky3 wrote:
I just went on to the Walmart website to add some items to a grocery list. My account came up with someone else's name on it.

I signed out and signed back in and my name reappeared, but this has never happened to me on any website.

I called my credit card and they put me on an early warning monitoring program.

Has anyone else experienced this?

I didn't experience a different account. But I went to the website to look for something and it wouldn't even let me look for a product unless i signed in.

Imaoldhippie · ‎06-10-2015

Are you sure it was your account or did you get signed into the other persons account?

BE THE PERSON YOUR DOG THINKS YOU ARE! (unknown)

Ainhisg · ‎03-09-2010

@PickyPicky3 This just happened to me! The name was Kathy B. I checked my cart, and it was my grocery items in the cart, but how weird. I signed out, and signed back in.

PickyPicky3 · ‎10-22-2018

@Ainhisg The name on my account was Donald B! Husband and wife hackers?

ValuSkr · ‎03-15-2014

I haven't had that happen but their website is usually annoying. (...Which is surprising for such a large company.) One thing that bugs me is that box on the left side that pops up when you first open the site I think it's asking you to select your method of shopping. It has to be killed before you can advance in the website. Most often I'm just looking something up, not actually buying, and don't appreciate the "how are you shopping" nonsense.

Kachina624 · ‎03-10-2010

I've been ordering groceries for 5 or 6 years and have always had trouble with the website. I order items, verify that they're on my order, then I don't get the items and they're not on my order. You've got to constantly check to assure that things haven disappeared.

New Mexico☀️Land Of Enchantment

PickyPicky3 · ‎10-22-2018

This has got me thinking back to the movie The Fly. Remember the scientist tested his teleportation device on himself not knowing a fly was inside with him?

Two people click on their Walmart accounts at the same time and some programming glitch can't separate them correctly.

ECBG · ‎01-08-2011

I had the very same issue with walmart.

I connected with them through their website, actually spoke to a guy and got it fixed.

tiny 2 · ‎03-10-2010

@Kachina624 wrote:
I've been ordering groceries for 5 or 6 years and have always had trouble with the website. I order items, verify that they're on my order, then I don't get the items and they're not on my order. You've got to constantly check to assure that things haven disappeared.

@Kachina624, I don't know if you have noticed but the substitution policy has changed from substitutions being priced at the same price of the item you ordered even if more $. Now the substitutions are being billed at their listed price. I ordered a pack of 6 paper towels and they substituted a package much larger that was much more $. I will be careful about what I allow for substitutions for now on. By the time they email the list the order is on its way so you can't stop it.

The other thing that happened was for a shipping order. Part of my items were not available so they sent a couple of items that were. They charged my card for the entire order. They did send updates on the unavailable items and in 4 days they just canceled those items but have not reimbursed the CC.