I won't buy big, heavy items on-line except from Costco. I just received my beautiful brown with a hint of grey -- leather loveseat from them - white glove delivery. This loveseat was removed from the site and replaced with another one in off-white - which I don't care for. So glad I ordered it when I did. Last year I bought a wood end table and wood coffee table from Costco on-line. Perfect!!!
I wear Bali bras - and used to order on-line from Kohls. Now I order from Hanes dot com - half price.
Almost 10 yrs ago, I purchased my lhasa puppy on-line. I searched for this breed of dog - white female - since my other lhasa just died - and the breeder, MaryAnn, lived 3 hours away. She and her husband brought the 2-month old lhasa to my house - as I don't drive that far. Best Purchase
I purchased many pairs of shoes from QVC thru the years: Clarks, Rykas, Birkenstocks. I wanted to buy those colorful Ryka sneakers - and just received 5 pairs from Zappos (Devotion Plus 2 and SmartWalk). I wear 7 wide and there are limited shoe stores near my house and they don't carry many wides. I read all the reviews for Ryka wide sneakers and chose the 2 with the best reviews.I also like the free shipping and free return.
I won't buy a mattress on-line or food items. I go to my local mattress store (I purchased 8 mattresses from them in the last 17 yrs - and I trust them). For food items - I have many markets within 10-15 minutes of my home.
I don't have to leave my house anymore -- and I love receiving all those boxes from UPS/FedEx.