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‎08-28-2021 10:23 AM
Rather than contacting the BBB I suggest the attorney general of your state be contacted if problems aren't being resolved at your expense.
‎08-28-2021 01:04 PM
Whenever I've had to deal with customer service in the past, they were always very nice, I would keep calling until you find the right one
‎08-28-2021 01:47 PM
@SeaMaiden wrote:@Tinkerbell3 Time to shop elsewhere?
It has been for me! Just bought flexabelle jeans on Amazon.
‎08-30-2021 09:12 AM
@mspatmac It is amazing the name brands you can find on amazon nowadays. I buy names brands that I still love that are no longer here, and/or current brands that may still be here that have also made they way there. Don't know how that's possible (like your flexabelles) for a lot less there than here.
‎08-30-2021 09:33 AM
@mspatmac wrote:
@SeaMaiden wrote:@Tinkerbell3 Time to shop elsewhere?
It has been for me! Just bought flexabelle jeans on Amazon.
I was looking for another Curtis Stone Nylon Tool Set and found it on Overstock for half the price!
‎08-30-2021 09:49 AM
@PINKdogWOOD Hi. Sometimes the price is very close but I will buy Amazon to get it in 1 or 2 days.
‎08-30-2021 10:06 AM
Your best bet is to go to the consumer fraud department in your state or in PA. File a complaint and let them find out what's going. QVC has ZERO CS anymore which is why I don't shop here very often.
‎08-30-2021 10:59 AM
@Kachina624 wrote:The BBB is not a law enforcement agency and has jurisdiction over nobody. It's a feel-good organization for business and is pro-business.
And it's useless.
‎08-30-2021 12:15 PM
I find that the QVC Socisl Team is so helpful ! I would rather, actually prefer contacting them over calling CS . I'm not saying all CS reps on the phone aren't helpful , some are if your lucky enough to get a good , informed rep . I have had so many issues resolved by the Social team. They are top notch , so if your not getting anywhere email them you will get a quick reply and your issue addressed.
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