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Respected Contributor
Posts: 2,216
Registered: ‎08-02-2010

Video Not Able to download completely due to net work problem

Anyone have a problem with video downloading after selecting the item to be seen.  I et a message that says, "video did not download completely due to network error."  It cuts out halfway thru the video of the product.  I sent an e-mail to customer service who said they were working on the problem which may take some time so be patient.