Community Chat

[chrystaltree]

• Amazon has their contact info on the account.  If you type contact info in the search bar, it gives you the customer service phone logo.  Tap and try are in.

[chrystaltree]

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@cjm61 wrote:

This is common practice on Amazon. One reason it's a last resort for me to make a purchase there. 

How do you know its a common practice if you aren't an Amazon shopper?  It never happened to me and I've been an Amazon shopper since it was only a book seller.

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[Mindy D]

I'd report this to Amazon. 

[chrystaltree]

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@CelticCrafter wrote:

Amazon doesn't accept PayPal for payment.

But they do accept the PayPal debit card.

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[Bookplate]

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@chrystaltree wrote:

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@cjm61 wrote:

This is common practice on Amazon. One reason it's a last resort for me to make a purchase there. 

How do you know its a common practice if you aren't an Amazon shopper?  It never happened to me and I've been an Amazon shopper since it was only a book seller.

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If you google "amazon fake reviews and wired" or "amazon fake reviews and new yorker" it should bring up articles from those two publications on this problem.  I would supply the links but the mods would probably not like it.  There are also some genuinely hilarious deliberately fake funny reviews; if you have the time, google "amazon funny reviews".

[cjm61]

@chrystaltree Because my daughter shops Amazon all the time. She said that many of the reviews are fake. Somehow, not sure how she does it but, she can weed out fake ones. 

One time she went to buy something and said, oh my gosh, there's a ton of fake reviews. She has an app or something that can distinguish between the fake and real ones. Since I rarely shop there I didn't ask how she did it. I'm sure other people here have heard of it that are more savvy than I am with technology.

BTW, just because you shop there doesn't mean you haven't read fake reviews. A quick google search came up with the following:

What percent of Amazon reviews are fake?

42-percent

An analysis which student 720 million reviews on Amazon, deemed 42-percent of them as fake or unreliable.Aug 11, 2022

[cjm61]

I agree with @Bookplate . Look it up @chrystaltree and you will see this is a common practice, particularly on Amazon. 

[Kachina624]

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@Daisy Sunflower wrote:

I would take the refund and remove the review.

I don't think leaving the negative review would make much of a difference anyway. jmo

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@Daisy Sunflower   So you can be bought?  It may make a big difference to some other person.

If you did what you said, you'd be engaging in and condoning an unethical practice. 

[Daisy Sunflower]

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@Kachina624 wrote:

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@Daisy Sunflower   So you can be bought?  It may make a big difference to some other person.

If you did what you said, you'd be engaging in and condoning an unethical practice. 

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I think a lot of people don't trust the reviews or don't care about them -- they're going to buy what they want -- and when they receive the item, then they'll make a decision about whether or not to keep it.

I'd rather get my refund than worry about my review and whether or not it would make a difference -- or if anyone even cares about it. You do what you're comfortable with and I'll do what I'm comfortable with.

[manny2]

Fake reviews are commonplace. Not just Amazon. A family member of mine writes a lot of copy. She was offered a job to write reviews for different companies. Of course, they would all be fake. I don’t put a lot of thought into reviews for this reason.