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Honored Contributor
Posts: 8,724
Registered: ‎03-16-2010

Vanilla Visa Gift Cards

Someone gave me a $50 gift card for my birthday. I have registered the card on their website, have given it a zip code like they asked. No online retailer will acknowledge the card, it says it's not valid. I have called CS twice, they said the card is good to use ( I had to put the zip code through three separate times). Well it is not good to go, I have read people have had trouble with the card, I'm beginning to think this is a scam. The card company said I should investigate why the the retailer isn't accepting the card, I have used gift cards online before with never a problem.

Honored Contributor
Posts: 8,374
Registered: ‎03-09-2010

Re: Vanilla Visa Gift Cards

I've never heard of a vanilla visa gift card. 


Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?
Respected Contributor
Posts: 2,902
Registered: ‎09-22-2017

Re: Vanilla Visa Gift Cards

[ Edited ]

@Jordan2 I would tell the person who gave it to you that you are

having issues.Did you get a receipt from the store which it was 

bought that shows the value of the card as well. Usually, gift

giving people attach that with the card as well to show that it 

has the amount matching the same value printed on the card.

Honored Contributor
Posts: 31,023
Registered: ‎03-09-2010

Re: Vanilla Visa Gift Cards

i generally avoid using visa gift cards online.

 

try using it in the store for the full amount and make sure to tell them that you have a visa gift card for $50 and that you will pay the balance on another card or in cash.

"If the camel once gets his nose in the tent, his body will soon follow." - Arab Proverb
Trusted Contributor
Posts: 1,586
Registered: ‎03-15-2010

Re: Vanilla Visa Gift Cards

Use it in a store and spend over $50 and tell the cashier there is $50 on it. They are finicky but I bet it is a legit card 

Honored Contributor
Posts: 20,959
Registered: ‎05-10-2010

Re: Vanilla Visa Gift Cards

You should tell the person who gave your the gift card that you are having problems and let them resolve it, hopefully they still have the receipt.  I gave a gift card to someone, actually it was two gift cards and they had this problem too.  It was a pita but I had to take the cards and my receipt back to the store and the manager reviewed the transactions.  In my case, the cashier did not ring them up properly but the manager took care of the situation and replace the gift cards.  

Honored Contributor
Posts: 8,724
Registered: ‎03-16-2010

Re: Vanilla Visa Gift Cards


@three cees wrote:

@Jordan2 I would tell the person who gave it to you that you are

having issues.Did you get a receipt from the store which it was 

bought that shows the value of the card as well. Usually, gift

giving people attach that with the card as well to show that it 

has the amount matching the same value printed on the card.


I did tell my sister about the card. I'm not sure where she bought it ( maybe CVS). I do have somewhat of a receipt but it states on the receipt no refunds.

Respected Contributor
Posts: 2,902
Registered: ‎09-22-2017

Re: Vanilla Visa Gift Cards

[ Edited ]

@Jordan2 wrote:

@three cees wrote:

@Jordan2 I would tell the person who gave it to you that you are

having issues.Did you get a receipt from the store which it was 

bought that shows the value of the card as well. Usually, gift

giving people attach that with the card as well to show that it 

has the amount matching the same value printed on the card.


I did tell my sister about the card. I'm not sure where she bought it ( maybe CVS). I do have somewhat of a receipt but it states on the receipt no refunds.


@Jordan2  The receipt will have a matching code that is on the package

of the card. Proof of purchase for you.Gift cards are non returnable.

 

Don't give up. I would call the number on the card and if it is not valid,

tell them to inform you of when and where it was used.

 

If stores wont accept it, try to purchase something online if possible.

Trusted Contributor
Posts: 1,683
Registered: ‎06-03-2010

Re: Vanilla Visa Gift Cards

@Jordan2   I know that I had an issue when trying to use a $50 card for an amount that was over $50 and even trying to use the card for the first $50.  I think it really confuses most clerks.

 

Just make a purchase for less then $50 and have them run the card.  If that doesn't work, then I would pursue the place of purchase, etc.  Try to get it for as close to $50 without going over and then figure the balance is useless. 



......You look like I need a drink.....
Esteemed Contributor
Posts: 5,491
Registered: ‎03-09-2010

Re: Vanilla Visa Gift Cards

A lot of on-line retailers won't accept Visa, Mastercard or AE gift cards as payment.