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Posts: 2
Registered: ‎01-25-2011

Unauthorized bank statement charges

I was online looking at my bank statement this morning and over the weekend $1540 worth of charges hit my bank account that were not mine. $1495 for some expensive bike called a Gocycle and a $50 international charge fee. I never use the Visa debit card online - I only use it at ATMs and at the grocery store. I am sick. I called the bank. They cancelled the card and are sending me a new one. But I am worried because they say the $1540 credit that will show up tomorrow is a "provisional" credit pending their investigation. Since this company won't get paid if they let an unauthorized charge go through I assume they lie and say it is a valid charge so they can keep the money. Meanwhile, some jerk is riding around somewhere in a $1500 "Karbon Kinetic" Gocycle paid for by my grocery and mortgage money.

I am sick over this. Has anyone here come through this investigation with their money in tact?