Community Chat

[CherryHugs]

Was getting this free service. After a few months it stopped sending me the information.

I tried re signing up but that didnt help.

Used a different email address and still got nothing!

Has anyone had this issue and know what might work?

Thank you!!

[Estellee]

@CherryHugs Yes, I noticed the same thing a few days ago, not sure what is happening.

[Nightowlz]

One of my sisters is having an issue. Mine is still working. I have had to change my password during the time I have had the account when the P.O. asks for the change.

Today mine shows 2 pieces of mail with 1 package coming tomorrow. 

[TamiT28]

@CherryHugs have you tried going into your local post office and chatting with them? I know it's a busy time but Informed Delivery is a really great service and if they are having issues they should be able to let you know what the problem is.

I live in an apartment complex and talked with the mailman that was delivering mail one day about Informed Delivery. He says he uses it also.

[We rescue cats]

Knock on wood but ours is still working. BUT-we had our mail held while we were away for 12 days, told them we would pick it up at the post office today . . . the mail man showed up at our door yesterday with it.

[quilter61]

I stopped getting the email notices about a year ago.  I also tried resetting my email address and it did not work.  Now I just sign into the informed delivery site and check to see what mail I am receiving for that day.  

[MamaWick]

We have had 2 accounts for years, 1 for our PO Box and 1 for our street address.  No problems...so far.

[Suzeecat]

They seem to be transitioning this service.  I notice that my emails look a lot different.  The scans are sporadic, i.e. they will scan stupid junk mail but not personal mail. 

[Etoile308]

I still get my daily notices, but they are pretty worthless. Mail expected to be delivered that day will arrive three days later, while the awaiting a package notice will be on something delivered a week ago.

[Nightowlz]

Sometimes mine has all this listed. I removed my tracking numbers etc. It doesn't show the mail part which would be above this section. It only showed what's awaiting from sender. 

PACKAGES

View Dashboard

Expected Today

0 item(s)

No packages are available to display.

Expected 1-2 Days

0 item(s)

No packages are available to display.

Awaiting From Sender

2 item(s)

FROM:

FROM:

Outbound

0 item(s)

No packages are available to display.