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05-21-2019 06:46 PM
If it had YOUR address on it, UPS didn't make an error. They delivered it correctly.
I think the package needs to be returned to the sender and they should deal with it. The sender made the error, they need to correct it and do the leg work to send it to the correct address.
I'd mark the package, "return to sender" and drop it off at UPS or have them pick it up.
05-21-2019 06:53 PM
@50Mickey wrote:@Jordan2 It's not your. probalem but it is the right thing to do. If it is a good distance from your house you can call UPS and ask themto pick it up. Wht else would you do with it, throw it away?
According to the OP she DID call UPS to pick it up, they just didn't ever call her back to arrange a pick up, as they told her they would do.
05-21-2019 06:55 PM - edited 05-21-2019 07:54 PM
if it came to your address...... open it up, call the customer service number for whichever company sent it out, explain the situation, and see what THEY say about the order. if it isnt anything expensive they may just tell you to keep it OR they may ask you to put the return label on it and they will get it picked up.
brightstar is a company that deals with mobile phones and other devices.
05-21-2019 07:51 PM - edited 05-21-2019 07:54 PM
So 'going out of your way' was making a phone call?? Wow...
Oh, I forgot about the rant, guess that counts...
05-21-2019 08:27 PM
05-21-2019 08:45 PM
@sunshine45 wrote:if it came to your address...... open it up, call the customer service number for whichever company sent it out, explain the situation, and see what THEY say about the order. if it isnt anything expensive they may just tell you to keep it OR they may ask you to put the return label on it and they will get it picked up.
brightstar is a company that deals with mobile phones and other devices.
Yup this is what I would do. It's either the sender's fault or the customer the ordered it screwed something up. Or just mark it refused and give it to your driver next time you see him. UPS wouldn't have any choice but to deliver it to you in the first place. You could have a guest there that ordered something. They have no way of knowing.
05-21-2019 11:43 PM
The last time UPS delivered the wrong package I just caught up with the driver the next day and gave it to him. He kinda didn't want to take it but I gave it to him anyway and said thank you for taking this off of my hands and got back in my car and left.
I have seen where UPS has delivered several of my packages to the wrong location and thankfully the receiver took the item to the post office. I eventually received it via USPS the next day. Thank goodness for the kindness of the person receiving the package and the fact it was shipped using UPS/SurePost shipping!
05-22-2019 08:19 AM
I would either call UPS again, take it to a UPS store or give it to the driver next time he delivered.
Just yesterday, I got a package - USPS addressed to someone not at my address. I looked her up and it turned out she lived on my street. I delivered the package to her. Our mail person is not very reliable - often leaves packages in the street in front of the mailbox rather than drive down the long driveway to leave it - and often delivers incorrect mail. I do what I can to help.
05-22-2019 08:26 AM
@50Mickey wrote:@Jordan2 It's not your. probalem but it is the right thing to do. If it is a good distance from your house you can call UPS and ask themto pick it up. Wht else would you do with it, throw it away?
I would call UPS, live chat or tweet at them and call/ contact the company
it could also be some kind of dodgy fraud thing as well sending packages that way.
PS not my responsibility
to take the package for drop off
also I would not have an issue giving out my phone number when I initiate a call,
05-22-2019 09:00 AM
@KingstonsMom Been there, done this a time or two myself. Just call UPS, they're make arrangements for a driver to stop by and pick up wrongly delivered packages.
And I do the same, put a big note on the pkg "UPS". Done.
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