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Honored Contributor
Posts: 18,580
Registered: ‎04-28-2010

Re: Troubling Phone incident this evening

I'm guessing that some (not all) telemarketers /solicitors aren't working for legitimate, large companies, and they most likely aren't being recorded.

'More or less', 'Right or wrong', 'In general', and 'Just thinking out loud ' (as usual).
Honored Contributor
Posts: 18,987
Registered: ‎10-25-2010

Re: Troubling Phone incident this evening

I work for a health insurance company and all calls to CS are recorded. The fellow who sat next to me once called a difficult customer a B. She complained and he was fired.