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Honored Contributor
Posts: 8,041
Registered: ‎03-09-2010

Re: Tried placing an order with HSN

[ Edited ]

@SouthernBee       Both  orders showed up under my account and  received confirmation emails from both HSN & PayPal.......all about 7 - 8 hours after I placed the orders.  Fortunately I was able to cancel one.   Give it more time.... then try again.   

Honored Contributor
Posts: 9,628
Registered: ‎09-16-2010

Re: Tried placing an order with HSN

@Boehm Collector : Thank you. I will wait.

Honored Contributor
Posts: 8,041
Registered: ‎03-09-2010

Re: Tried placing an order with HSN

@SouthernBee .   no, I have never ordered the David's Meltaway Cookies so I can't help you there.   Sorry. 

Honored Contributor
Posts: 9,628
Registered: ‎09-16-2010

Re: Tried placing an order with HSN

@Boehm Collector : Ok, Thanks. DH said he had HSN account and looked at cookies. He had the same problem signing in. But he requested call back and gave me the phone. I placed order over the phone. I asked CS rep about safety and storm damage. She stated they are in different locations and states. She suggested trying another day to sign in and change password. Phone had a lot of static.

Esteemed Contributor
Posts: 7,454
Registered: ‎03-13-2010

Re: Tried placing an order with HSN

Being that 3 million don't have electricity I believe that's the problem.