Community Chat

[sashamatthews]

Every year my UPS man tells me the seasonal hires are a disaster.  Trucks are improperly loaded (yes, they have a system for doing this), the second person on the truck gets tired or doesn't want to carry the heavier boxes ... you name it, they encounter it.  I find the Postal Service carriers to be worse:  like another poster said, they cram small packages into mailboxes - I even had one bend a book in half:  when I brought the damaged book to the local Postmaster, he said the packaging didn't say it couldn't be folded in half.  How's that for customer service?  This year, I bought early and had no problems.  That may be the secret to holiday shopping.

[Karie2022]

I have to say I haven't had any issues with deliveries, Amazon, Zappos, Chewey...all good, can't say the same about QVC however.

[Spurt]

@FancyPhillyshopper 

Amazon backed themselves into a corner...especially during the holiday season.....  As they draw more and more customers to their website they have no choice and need to invest more and more money in shipping and delivery to meet the expectations that customers have now.....And guess who is they are going to pass these added costs on to.....I'd really start to comparison shop....you will hear more and more Amazon isnt always the best price.....

And the negatives about online shopping are popping up too with "porch pirates".......

I wonder if we will see more and more of a trend of people ordering online but picking up at the store like Target & Walmart offer.....that way people still get their merchandise quickly and no worries about packages being stolen.....

[Spurt]

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@Kachina624 wrote:

I think the problem is UPS.  They underestimated the need for shipping services and are simply overwhelmed.  They've blamed everything from the weather to mechanical failures for delays.  Seems to me like they give priority to Amazon packages.

Someone on our neighborhood website reported seeing a pick-up following a UPS truck.  The bed had a bunch of packages in it accompanied by a couple of men.  When she walked out toward the street, they took off.  She was unable to get a license number but called the police.  Made me wonder if UPS drivers don't notice these things?

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@Kachina624 

In some cities Amazon has its own fleet, and they also use independent contractors to deliver their merchandise....and one of these independent contractors photographed leaving and package and few minutes later he stole that package!!!  I wouldnt put the blame on UPS....

Does Amazon have their own fleet of trucks?

— Amazon has more than 100 warehouses. It has a fleet of trucks, and even its own airplanes. ... Although the couriers will not be employees of the company, they'll get access to Amazon-branded vehicles, uniforms and more.Jun 28, 2018

[wonderfulworld]

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@iwrite wrote:

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@debfau wrote:

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Amazon does not use UPS as much as they once did - they have there own planes and delivery trucks now.

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@debfau 

i forgot about their breakup so to speak.

can't wait to find out what company ups is going to blame this year for their late deliveries. <smile>

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Maybe that is the problem!

[Spurt]

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@patbz wrote:

@SouthernBee :  Our carriers do the same: they cram the pkg in the mailbox!  I finally got so frustrated I took several photos of my outrageously over stuffed mailbox and took it to the Post Master and complained.

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@patbz  @SouthernBee

My carrier does the same thing loves to STUFF things in my mailbox, especially clothes.... but then whats strange something like a hardcover book which is marked book rate he takes to the Mail Center in our Condo Complex so I have to pick up the package....SMH!

No problems whatsover with UPS....!!!!

[Spurt]

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@QVCkitty1 wrote:

I have no problem with USPS or  UPS,  Fed Ex is the one that drives me crazy.  So far my Amazon orders have all been delivered on time. 

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@QVCkitty1 

I agree, nothing but problems with Fed Ex.....  Even USPS is better than them....and that says a lot 

[lovescats]

When I shop amazon I nearly always choose the slower deliverly to get the 1.00 digital credit to use on kindle books.

[new nickname 4]

Darlingdino, thank you for sharing your husbands story.  I forget that when I worked in an office, our UPS guy was always running at top speed.  We would give him his favorite soda and cookies if he came before we were ready.  It's employees like him that keep the deliveries moving.  Thanks to all the delivery people.

[Spurt]

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@rms1954 wrote:

Many many months ago I predicted Amazon would have their downfall.  They took on too much too fast.

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@rms1954 

At first, their delivery time was Amazon's BIG selling point, now its turned into a nightmare and what once was an asset is now having a negative impact on their business as the expense of shipping/delivery eats into profits as they buy more trucks, hire more warehouse workers and drivers........the cracks in Amazon's armor is starting to show...