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Honored Contributor
Posts: 14,660
Registered: ‎03-10-2010

@Sage04 wrote:
@shoekittyI think you knew but you forgot.

@Sage04  I don't think I did, or this is something new. Before there were total amount due, and total amount due without easy pays. It was simple. I guess I hadn't done it in a while. Because although I don't order a lot, I was making purchases and not checking the "pay in full" option when I make. A purchase. So everything I bought was going on easy pay!  Then last January I went to pay total amount due, and I was still receiving amts due on next statement.  That's when I spoke with Q rep and synchrony to get amount. Q gave me an amount. I paid it, and then next bill I owed more.  I paid that, and so it went. March I overpaid what I thought was a hundred or so and that's when they owed me money. All of a sudden there was a LARGE CREDIT on my acct.  lol.  Long story, but neither have me the correct amount.  By May credit amount stayed the same, I only purchase with 1 payment, and then last week synchrony bank sent me a large check. We are even. But never again easy pay. Lol

“sometimes you have to bite your upper lip and put sunglasses on”….Bob Dylan
Esteemed Contributor
Posts: 5,051
Registered: ‎09-04-2010

I was checking my EP yesterday and it showed I was past due on 4-5 of them. I never received any notice at all. I had already paid 4 months on a 5 EP and have no idea why it didn't pay the last month August.

I always pay my hsn card on time so idk. It took me an hour to mess around with the system, kept telling me about the 401 bad status or check back later.

I finally got the rest of my EP changed to my regular cc card and after they are paid I am done. The interest rate is killing me.

I quit buying from both channels 3 months ago and have no intention of going back. 

no more easy pays for me! I don't need anything and after 30 plus years of shopping here and hsn that's it!

 

Super Contributor
Posts: 358
Registered: ‎11-07-2010

The way I've gotten around that is to make a payment thru my online banking, instead of logging into Synchrony's QCard site. 

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Super Contributor
Posts: 259
Registered: ‎06-28-2010
I have another question. When we got paper statements I would pay thru my on-line bank. So am I correct that I can do that with the synchrony bill? Just put their address on my bank’s bill pay same as I did when the payment went to QVC.

This is taking too much of my time. I will never use easy pay again or that synchrony card. I used it cause it was the only option to get the $10 off QVC was offering. This aggravation is not worth $10.
Honored Contributor
Posts: 10,152
Registered: ‎03-10-2010

@Scooty wrote:
I have another question. When we got paper statements I would pay thru my on-line bank. So am I correct that I can do that with the synchrony bill? Just put their address on my bank’s bill pay same as I did when the payment went to QVC.

This is taking too much of my time. I will never use easy pay again or that synchrony card. I used it cause it was the only option to get the $10 off QVC was offering. This aggravation is not worth $10.

@Scooty Yes, just put the address that is on your bill on your's banks online payment. The bill never went to QVC always to the bank that handles QVC's credit card. 

Esteemed Contributor
Posts: 7,243
Registered: ‎03-11-2010

What seems like a long time ago I got caught up in a payment problem, actually it was a communication problem.  I paid my bill entirely after ordering.  I had a QVC card and thought it was a good idea until it wasn't.  Paid in full according to QVC records but the bank associated with QVC did not agree.  Keep billing me and kept charging me for being late.  Contacted QVC and they verified me as paid up.  Went round and round for nearly 3  months.  Finally resolved and soon after that QVC changed banks.  I cut up my card with pleasure and NEVER ever got another "associated card" again anywhere.

 

I did give in once with local Boscov's.  No real choice to get rewards.  Big mistake.  Card was hacked, and started getting charges from restaurants across the country.  Even had a local bill but I was  400 miles away at the time. I was charged for an in store purchases.

 

Again cut up the card and not going to even care about bonus points.  Not a custome anymore anyway.  

 

This is all to say I will not get use any credit card associated with a store or business. I use my Chase Card.  

Regular Contributor
Posts: 237
Registered: ‎03-20-2010

Re: Synchrony Bill

[ Edited ]

I am truly sorry you are having such an issue. To me, the 5 easy 

Pays are like lay away which stores use to do back in the day except I get Merchandise before I have paid in full. Back in day ,layaway had to be paid in full before merchandise was released. With the 5 easy pays the amount is spread over 5 months and only

 Increases if you make more purchases. I love the 5 easy payments as a means of budgeting purchases. I do most of My Christmas shopping and it's paid way before Christmas. I set up auto payments so I am never late. I pay more than the auto payment amount when I have made more purchases. 

Honored Contributor
Posts: 13,752
Registered: ‎03-09-2010

 

Are you trying to pay them on Q's website? If you can't do all of them, do some each day.