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Respected Contributor
Posts: 3,816
Registered: ‎03-09-2010

Supermarkets not accepting returns

My local supermarket, which is a chain, has not been accepting returns of any kind (not even unopened boxes) because of Covid.  This has saved them a lot of money and I wonder if returns will ever be accepted again.  Since most restrictions have been lifted it will be interesting to see.  I understand a food item that is not sanitary proof but things like boxed items should be allowed.

Honored Contributor
Posts: 21,733
Registered: ‎03-09-2010

Re: Supermarkets not accepting returns

My supermarket has a new sign saying that they will now accept returns.


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Trusted Contributor
Posts: 1,778
Registered: ‎03-15-2010

Re: Supermarkets not accepting returns

Mine stopped for a few months during the height of the pandemic last year but has starting accepting returns earlier this year.

 

 

Honored Contributor
Posts: 21,023
Registered: ‎07-26-2014

Re: Supermarkets not accepting returns

@Catch71  Which chain supermarket?

 

I've returned items throughout the pandemic to my supermarket-Shoprite.  They never accepted the items but did get my $$$ back because I had receipts. 

I threw the items in THEIR trash bins.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Respected Contributor
Posts: 2,808
Registered: ‎03-10-2010

Re: Supermarkets not accepting returns

During the height of the pandemic last I bought a bunch of Lock and Lock through the mail from Walmart that turned out to be the wrong size. When I went to my order to start a return I just got a message that they weren't accepting returns but I got a refund anyway.

Honored Contributor
Posts: 10,347
Registered: ‎03-09-2010

Re: Supermarkets not accepting returns

We've been able to return/exchange things to Shoprite.

 

One time we bought decaf tea bags instead of regular and we were able to swap them out.  Same with Goldfish Crackers, we grabbed a bag that wasn't included on the coupon and we were able to switch it and get the discount refunded.

Esteemed Contributor
Posts: 5,519
Registered: ‎03-12-2010

Re: Supermarkets not accepting returns

I haven’t had to return anything lately, but I did notice that the service counter had a sign that said they were not accepting returns of cleaning supplies, hand sanitizer, etc. I took that to mean that they were now accepting other returns.

I usually never ever return anything at the supermarket, but I bought the wrong dose vitamins at the start of the pandemic and was unable to exchange them for correct ones. It was the same store, which is why I noticed the change in the sign’s wording.
Honored Contributor
Posts: 13,587
Registered: ‎03-09-2010

Re: Supermarkets not accepting returns

I can only remember returning 1 item in my entire 65 years.  I bought the wrong kind of an item.  I can't remember what it was.  


Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?
Honored Contributor
Posts: 30,249
Registered: ‎03-12-2010

Re: Supermarkets not accepting returns

I guess this sounds stupid but why would you return your groceries?

 

If I buy something I wanted to try and didn't like I'll give it to one or more of my friends.

 

That way, they can try it and it doesn't cost them any money.  As it turns out often they do like it.

 

What kind of items would you want to return?

Honored Contributor
Posts: 14,000
Registered: ‎03-10-2010

Re: Supermarkets not accepting returns

I would never return a food item unless something was wrong with it and it had cost quite a bit.  I notice our pharmacy, which has a gift department, is still not accepting returns.