Community Chat

[Noel7]

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@MickD wrote:

@Noel7 I ordered something on 12/24 and it is still "in process" ...never had this happen before....oh well........

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OMG, Mick!  i hope you called about it, someone should be able to track that down or send you another of the same item you ordered.

[Noel7]

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@Puzzle Piece wrote:

It happens to me most all the time.  We could start an IN PROCESS CLUB.  After your order is taken, it has to go through credit checks, okay, then it's in process for eternity.  After that, it shipped to China, Africa, Antartica, then Canada.  After the millenium, the USP service receives it and then THEY send your order to the Postal service to deliver.  You wait and then a better deal is available for purchase at a dept. store so you just send back the order to QVC. 

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@Puzzle Piece

[MickD]

@Noel7 ~ I am not going to stress about it......but your post jogged my memory and I looked at my order list and saw that.....more importantly I ordered a rowenta iron the other day and it's on its way!!!!  No iron???  - got anxiety??  HAHAHA!

[cbari]

I had an item 6 days "IN PROCESS" CS said the warehouse was behind.  I did cancel the order, maybe they did me a favor, I really can DO WITHOUT the item.

[Tantallum]

I have found that the update from 'in process' to 'shipped' might not be updated in real time.  There are items that I got delivered the same day they were supposedly shipped!  Obviously they had been shipped earlier, but the website had not been updated on order status.  Hope you get it in time for your gift giving!

[Beth-QVC]

@MickD

If you would like to send me an email QVCSocialTeam@qvc.com I would be happy to look into the delay on this order shipping...

Beth

Customer Care

[Noel7]

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@MickD wrote:

@Noel7 ~ I am not going to stress about it......but your post jogged my memory and I looked at my order list and saw that.....more importantly I ordered a rowenta iron the other day and it's on its way!!!!  No iron???  - got anxiety??  HAHAHA!

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Hi @MickD

I could go a lot longer without an iron than I could without a vacuum, and I need a new one of those right now.  We have Persian rugs and two Persian cats, I vacuum a lot!

I have an upright Hoover which all of a sudden feels like it weighs several hundred pounds to push around.  I want to get a lightweight Shark, but that will take some time to check out.

[Noel7]

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@tantallum wrote:

I have found that the update from 'in process' to 'shipped' might not be updated in real time.  There are items that I got delivered the same day they were supposedly shipped!  Obviously they had been shipped earlier, but the website had not been updated on order status.  Hope you get it in time for your gift giving!

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Thank you, @Tantallum  

[violann]

I fell madly in love with an item that was originally a TSV, and right before Christmas was a LTS. 

It was available in three colors,and I ordered one of each.

Two of the three orders came Christmas Eve Day, and I LOVE THEM!

The third color was in process for two weeks, so I called CS.

CS has re-sent a new order, and now the NEW order has been "in process" for almost a week.

I've ordered it a THIRD time at the clearance price, and THAT order is "in process".

The fulfilled orders have proven to me that the third is definitely well worth the wait. 

BUT I WANT MY THIRD ORDER AND I WANT IT NOW!!!!!

[Noel7]

I just checked my order status and it is now up to "shipped."  Well, it's a start.