Community Chat

[pggoody]

Did the extended return policy start already at QVC ? I thought I heard Shannon on HSN say they had started at HSN?   

[KingstonsMom]

Holiday returns start today, 9/12/21 per the Mods.

[EastCoastGal]

QUESTION:

Does this include ANYTHING l purchase...or ONLY Christmas related??

l can't remember!

Thank you! 

[KingstonsMom]

@EastCoastGal 

ALL QVC merchandise online or presented on air is eligible for return by 1/31/2022. it doesn't have to be a Christmas item.

Just note 'Christmas gift' on return slip along with reason for return (i.e didn't fit, didn't like, etc.)

[EastCoastGal]

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@KingstonsMom wrote:

@EastCoastGal 

ALL QVC merchandise online or presented on air is eligible for return by 1/31/2022. it doesn't have to be a Christmas item.

Just note 'Christmas gift' on return slip along with reason for return (i.e didn't fit, didn't like, etc.)

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Thank you! ...and for the tips of what to say on the return slip.

@KingstonsMom 

[KingstonsMom]

QVC's statement/exclusions re: extended Holiday returns:

90-Day Extended Return Policy (with additional exclusions line)

Any purchase made from February 1 at 11:59am ET can be returned for any reason for a refund of the purchase price, minus the S&H and Q Return Label fee, or exchanged for a free replacement of the same item in a different color or size. Food, personalized items, and gift cards are excluded. Other restrictions may apply. QVC’s 90-Day Extended Return Policy does not apply to Blowout Clearance Price items. QVC will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.

[goldensrbest]

HSN, started yesterday.

[Boxerdoglover]

Please check with customer service on this

I remember this date being posted  in 2020 when the lockdown started. 

This may be leftover from then and not true in 2021.

Please check

[Pearlee]

The holiday return policy is always posted under Returns on this site.

[Linmo]

Actually the start date was 9/11.  I made a couple of Christmas purchases yesterday and took a screen shot just in case there was a problem.  Sorry for the small font.