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Honored Contributor
Posts: 11,989
Registered: ‎07-21-2014

So this happened with my Q delivery

[ Edited ]

This never happened before with any shopping channel delivery.

 

Today my tracking showed my order was delivered. I go to the mailbox and there is no package.

 

There is my Label only, affixed to a sheet of paper by the postal delivery person, with a note written on it.

 

Saying there was no package, only my Label affixed to the corner of another package they had for delivery for some other person.

 

Soo all I got was a label lol.  It could NOT have been secure when it was sent out!

I contacted customer service and they were going to replace the order...it was the Mad Hungry Spurtles.

 

They are sold out so there was none available, such a bummer.

 

They are crediting my account though and I wont be billed.

 

 Crazy for sure.

Faith is the strength by which a shattered world shall emerge into the light. —Helen Keller
Respected Contributor
Posts: 2,991
Registered: ‎03-10-2010

Re: So this happened with my Q delivery


@CherryHugs wrote:

This never happened before with any shopping channel delivery.

 

Today my tracking showed my order was delivered. I go to the mailbox and there is no package.

 

There is my Label only, affixed to a sheet of paper by the postal delivery person, with a note written on it.

 

Saying there was no package, only my Label affixed to the corner of another package they had for delivery for some other person.

 

Soo all I got was a label lol. 

I contacted customer service and they were going to replace the order...it was the Mad Hungry Spurtles.

 

They are sold out so there was none available, such a bummer.

 

They are crediting my account though and I wont be billed.

 

 Crazy for sure.


@CherryHugs,

 

Oh brotherWoman Surprised

Valued Contributor
Posts: 732
Registered: ‎06-10-2014

Re: So this happened with my Q delivery

That's very odd. QVC should give you a set at no charge next time they have them.
I don't know what's going on with the USPS, we sent our son a medium sized box that was delivered a week ago that he never got. No one would take it off his porch. It's being investigated. Sad thing is his birthday gifts are NOT replaceable so we're feeling extremely sad 😔
Honored Contributor
Posts: 21,059
Registered: ‎03-13-2010

Re: So this happened with my Q delivery

I have received (on several occasions) HALF of a torn envelope repackaged in a USPS envelope, with the notation that it was "all they received"......

♥Surface of the Sun♥
Honored Contributor
Posts: 9,551
Registered: ‎06-06-2019

Re: So this happened with my Q delivery

I recently had two separate orders that never arrived (said processing for almost two weeks) .  So I called CS and was supposed to get credited which I have not yet received and now both those orders say delivered.

Honored Contributor
Posts: 54,451
Registered: ‎03-29-2012

Re: So this happened with my Q delivery

@CherryHugs 

FYI, Amazon and other places carry sets of those.  I don't know which one you had ordered, but if your heart is set on them you can probably have them in hand before this gets credited to your account. 

Honored Contributor
Posts: 11,989
Registered: ‎07-21-2014

Re: So this happened with my Q delivery

I have some other of the mad hungry spurtles but liked the new set. But  i can do without them LOL.Woman Wink

 

Hopefully the labels on packages will be affixed better for anyone elses deliveries!Woman Very Happy

Faith is the strength by which a shattered world shall emerge into the light. —Helen Keller
Honored Contributor
Posts: 15,891
Registered: ‎02-27-2012

Re: So this happened with my Q delivery

@CherryHugs 

 

If possible, put it in your WL.  If the set comes back, you can contact the mods to reship one for you at the TSV price.

 

I have never had that happen, but that stinks.  Sorry!

Honored Contributor
Posts: 16,319
Registered: ‎03-09-2010

Re: So this happened with my Q delivery

Post office let me know they had delivered an item to me a few days ago----tried to track it down, thinking usps delivered it to my old address, which I can't get to. so I called CS and got a refund-----then yesterday--it was delivered-------good grief---now will call and make sure QVC knows I got it  and will pay for it. Trying to understand things are not the same with all the stuff going on--but dang--it is annoying!!!

Respected Contributor
Posts: 2,711
Registered: ‎02-04-2014

Re: So this happened with my Q delivery

Someone is enjoying your Spurtle set!   

 

Twice now, I had packages being tracked and always shows delayed 'lost' at the UPS facility...I swear someone knows there are treasures inside those Q packages...it's not coincidence.