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08-02-2021 06:00 PM - edited 08-02-2021 06:08 PM
This never happened before with any shopping channel delivery.
Today my tracking showed my order was delivered. I go to the mailbox and there is no package.
There is my Label only, affixed to a sheet of paper by the postal delivery person, with a note written on it.
Saying there was no package, only my Label affixed to the corner of another package they had for delivery for some other person.
Soo all I got was a label lol. It could NOT have been secure when it was sent out!
I contacted customer service and they were going to replace the order...it was the Mad Hungry Spurtles.
They are sold out so there was none available, such a bummer.
They are crediting my account though and I wont be billed.
Crazy for sure.
08-02-2021 06:07 PM
@CherryHugs wrote:This never happened before with any shopping channel delivery.
Today my tracking showed my order was delivered. I go to the mailbox and there is no package.
There is my Label only, affixed to a sheet of paper by the postal delivery person, with a note written on it.
Saying there was no package, only my Label affixed to the corner of another package they had for delivery for some other person.
Soo all I got was a label lol.
I contacted customer service and they were going to replace the order...it was the Mad Hungry Spurtles.
They are sold out so there was none available, such a bummer.
They are crediting my account though and I wont be billed.
Crazy for sure.
Oh brother
08-02-2021 08:31 PM
08-02-2021 09:59 PM
I have received (on several occasions) HALF of a torn envelope repackaged in a USPS envelope, with the notation that it was "all they received"......
08-02-2021 10:34 PM
I recently had two separate orders that never arrived (said processing for almost two weeks) . So I called CS and was supposed to get credited which I have not yet received and now both those orders say delivered.
08-03-2021 08:12 AM
FYI, Amazon and other places carry sets of those. I don't know which one you had ordered, but if your heart is set on them you can probably have them in hand before this gets credited to your account.
08-03-2021 08:40 AM
I have some other of the mad hungry spurtles but liked the new set. But i can do without them LOL.
Hopefully the labels on packages will be affixed better for anyone elses deliveries!
08-03-2021 09:23 AM
If possible, put it in your WL. If the set comes back, you can contact the mods to reship one for you at the TSV price.
I have never had that happen, but that stinks. Sorry!
08-03-2021 10:06 AM
Post office let me know they had delivered an item to me a few days ago----tried to track it down, thinking usps delivered it to my old address, which I can't get to. so I called CS and got a refund-----then yesterday--it was delivered-------good grief---now will call and make sure QVC knows I got it and will pay for it. Trying to understand things are not the same with all the stuff going on--but dang--it is annoying!!!
08-03-2021 10:13 AM
Someone is enjoying your Spurtle set!
Twice now, I had packages being tracked and always shows delayed 'lost' at the UPS facility...I swear someone knows there are treasures inside those Q packages...it's not coincidence.
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