Reply
Honored Contributor
Posts: 46,813
Registered: ‎08-23-2010

All I can say is .... wow.

 

I don't remember where I was, but the other day I was heading to a checkout and an employee tried to corral me over to the self-checkout and show me how to use it.  I said no thanks.

 

Frankly. I have no interest in self checkouts.  I like to watch things rung up to be sure the prices are correct.    If something rings up wrong there is no cashier to alert and check the pricing.   

 

I also feel like the self-checkouts are a way to reduce employee payroll .... not a fan.

Highlighted
Honored Contributor
Posts: 13,749
Registered: ‎11-16-2014

I used one yesterday in a supermarket. If I ever have a problem, there is always someone there to help out. It saves a lot of time and I get to bag my own groceries which I prefer.

 

Walmart needs self check outs for merchandise that is not big ticket. There needs to be a limit. Personally, I like self checkouts and use them in the Post Office as well...

Respected Contributor
Posts: 4,833
Registered: ‎03-09-2010

I learned something I hadn't considered  from a store in another state while shopping with a daughter.  We saw two teenage girls stuff things into a shopping bag and walk through the door while the alarm sounded.  No one seemed to care, so I had to ask the sales person who was helping us why there was no reaction.

 

Her answer surprised me, but made sense.  In order to accuse someone of shoplifting, they would have to take that person to court (according to their state law).  To do so, they would have expenses that would no doubt be higher than the value of the stolen merchndise.  Financially it makes sense to the store owners and the sales people are told not to react.

Respected Contributor
Posts: 2,020
Registered: ‎05-06-2016

@Perkup wrote:

I learned something I hadn't considered  from a store in another state while shopping with a daughter.  We saw two teenage girls stuff things into a shopping bag and walk through the door while the alarm sounded.  No one seemed to care, so I had to ask the sales person who was helping us why there was no reaction.

 

Her answer surprised me, but made sense.  In order to accuse someone of shoplifting, they would have to take that person to court (according to their state law).  To do so, they would have expenses that would no doubt be higher than the value of the stolen merchndise.  Financially it makes sense to the store owners and the sales people are told not to react.


It does make sense, and it might be a reason why many stores won't allow their employees to go after shoplifters and chase after them when they leave the store. It's better financially to recoup the loss (and charge higher prices as well) then deal with shoplifters. And they don't run the risk of potential work comp issues and lawsuits if employees or other shoppers get hurt going after them---they'll just fire them if they do, avoiding legal nightmares. 

Trusted Contributor
Posts: 1,142
Registered: ‎12-08-2013

I was reluctant to use the self-checkout when they first installed them but now that's all I use. I just wish that the customer was given some kind of discount for using them since the customer is now doing all the work.

The main reason I use the self-checkout is because I usually don't feel like interacting with the people at the register and so that I get my bags packed the way I want them. I know when I get home that all the cold stuff is together so if for some reason I need to stop putting the groceries away I won't later find something cold in the bags with can goods.

I rarely have to wait to use the self-checkout so I get out of the store quicker which is a plus for me since I hate grocery shopping.

 

I would never try to steal something at these registers because I'm aware of the camera above each one -- not that I would anyway since that's not who I am. Smiley Wink 

Honored Contributor
Posts: 10,615
Registered: ‎07-29-2014

Image result for seinfeld do women know about shrinkage

Image result for god in the highest

 

 

Honored Contributor
Posts: 18,415
Registered: ‎11-25-2011

@feline groovy

Everytime I see this thread....I always think of Seinfeld.

You beat me to the punch. Har

Esteemed Contributor
Posts: 5,895
Registered: ‎03-11-2010

That shrinkage episode is one of the funniest Seinfeld shows ever. There were so many lines that I recall. «How do you guys walk around with those things?» is one of the best. It followed soon after the clips already posted here. 

 

I do detest those self service check outs. They never work right. I refuse to use them anymore.