Reply
Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Shout out to Customer Service agent Y. My return was found and refund issued. Yay.

Shout out to Customer Service agent Y. My return was found and refund issued. Yay. I wish I could say her name. Very good customer service from the first CSagent last week and from the agent Y that credited my account as my box was show up it up in the system...finally..and was on its way to Q. Thank you Q. This is the Q I've always known and loved. Don't know what was the reason for the postal snafu. Return was with USPS.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: Shout out to Customer Service agent Y. My return was found and refund issued. Yay.

That's so thoughtful of you to post a thank you, @Mindy D. 👍 Maybe you could email the moderators, give them her name, and ask them to forward your message.    I'm glad your problem was resolved.😊

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova