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Honored Contributor
Posts: 14,722
Registered: ‎03-16-2010

I ordered two pairs of pants on June 27 and still haven't received them yet! It's been nearly two weeks since I placed my order, this slow shipping is unacceptable. I would call to complain but it would probably fall on deaf ears. I haven't ordered much from them, I think this will be the last time. 

Esteemed Contributor
Posts: 6,136
Registered: ‎07-10-2011

@Jordan2  I´ve ordered many time and never had any problems with delivery. Hope you get your order soon and that you like them.

Frequent Contributor
Posts: 80
Registered: ‎12-12-2011

Others have had positive experiences with ShopHQ.  I did not.  On numerous occasions, they have messed up my orders.  Contacting CS is not helpful at all.  My last order from ShopHQ was my last order from ShopHQ.  

Respected Contributor
Posts: 4,304
Registered: ‎07-18-2013

I haven't had any shipping problems either including this past year.  Check your tracking to see if you can spot the problem.  Were the items shipped or still awaiting shipment?

If my dog doesn't like you, neither do I.
Respected Contributor
Posts: 2,353
Registered: ‎03-09-2010

It took almost a month for me to receive an order from QVC. It came about 2-1/2 weeks after its supposed delivery date. So it's not only ShopHQ that can have slow shipping.

Honored Contributor
Posts: 31,991
Registered: ‎05-10-2010

That's less than 2 weeks.  And there was the July 4th holiday to account for.  We're you expecting immediate delivery?  Did you check tracking or call customer service?  I shop with them, I have no problems at all with waiting 10 to 14 days.  

Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

I always get great service and delivery from ShopHQ...maybe it depends on where  you live and which hub is sending out your order?

Honored Contributor
Posts: 14,722
Registered: ‎03-16-2010

@Jk9 wrote:

I haven't had any shipping problems either including this past year.  Check your tracking to see if you can spot the problem.  Were the items shipped or still awaiting shipment?


@Jk9 the merchandise was shipped, it took at least a week till it was. I think it is somewhere in the post office waiting to be delivered. I have never had to wait two weeks for anything 

Honored Contributor
Posts: 8,194
Registered: ‎10-03-2014

 



@Jk9 the merchandise was shipped, it took at least a week till it was. I think it is somewhere in the post office waiting to be delivered. I have never had to wait two weeks for anything 


@Jordan2 

 

Looks like USPS is the problem, not ShopHQ.

Honored Contributor
Posts: 14,722
Registered: ‎03-16-2010

I finally got my package today, it only took 15 days. I have never had to wait that long for anything I've ordered.