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03-02-2018 11:13 PM
There are always posts about shipping and website issues and I normally just think of them as the way things are and don't pay much attention. But today I noticed a couple oddities.
When looking at Items Recently Aired I see Martha Stewart listed from 7 p.m. to 10 p.m., with only 3 items shown and P. M. Style coming on at 10 p.m. and it is now 11 p.m. and only one iems appears. Seems strange to me.
I noticed this as I was checking the status of my order of Issac's TVS which I ordered from a preview last week. They were shipped 2/28 and I see they have been in Ontario, Canada since then. Well, I live in Ohio, wonder why they are in a UPS facility in Canada. Hope I get them eventually as my size in the prints I ordered are sold out. Both these instances seem strange to me.
I guess there really are problems with shipping and web - I need to pay more attention to the posts on these subjects.
03-02-2018 11:34 PM
Items recently aired does not seem to be working for me either.
03-02-2018 11:52 PM
Shows were swapped around tonight. Jane said Sally from Earth Shoes was stuck in Detroit and was going home instead. I assumed there were other vendors that couldn't get there or were late. Martha was on for an hour. She didn't have a lot of items, but I think it was more than three.
03-03-2018 12:58 AM
@KathyM23- Are you sure your items aren't being shipped from Ontario, California? I've thought before that mine were being shipped from Canada before I realized my mistake!
03-03-2018 08:13 AM
03-03-2018 10:07 AM
@Venezia I was waiting to call customer service and give it a couple days to change locations on the tracking info. Arrived 2/28 in Ontario, CA and still showing there with no movement since 3/1, so I did call Customer Service today. Yes, you are correct. They have a warehouse in Ontario California. As for no change in dates on shipping info, she said it is probably somewhere in the sky heading for a local drop out destination and the tracking info should change shortly. I sort of had in the back of my mind there might possibly be an Ontario California - should have checked before posting. The CS and I had a nice conversation and she had a good sense of humor with the somewhere in the sky comment. We laughed
03-03-2018 10:11 AM
@GCR18 I imagine the horrible weather some areas are facing had much to do with the need for program changes with travel being interrupted for the vendors. Best to stay safe.
03-03-2018 01:12 PM
@PINKdogWOODwrote:@KathyM23, @makena There are MANY things not working properly here on this site, been going on now for about a month now. They say it's us but it's odd how these same problems are affecting us and not them.
I've read of others having issues but I never experienced any issues until the last couple of days. I know my laptop had and update recently so that may have something to do with it.
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