Shark TSV on 6/29 - Page 2

bonnie f · ‎10-26-2014

i got mine in about 4 or 5 days. i love it

tg-indy · ‎03-03-2015

I have not received my order. Mine now says on backorder. I called Customer service for any updated information, and was told if they don't receive stock within 45 days, order will be canceled. I'm disappointed.

10000thnickname · ‎12-05-2010

@elated wrote:
@10000thnickname wrote:
I got mine pretty fast. However, the red light comes on when I try to vacuum my family room carpet. I'm so angry. The instructions say to stop vacuuming and let it rest whem the red light comes on. So in other words I can't use it.
But I can't return it either as the box is long gone.
I'm upset.
@10000thnickname You could take your vacuum to UPS and they will box it up and send it out. Just go to your order and start for a return. Follow the prompts and choose UPS for return. You can print a label or get a Qcode for scanning.

Thank you fortelling me this. I will try. I'm an 80 year old cacner patient and alone so it's hard to handle these things. I really appreciate your response, @elated

elated · ‎06-09-2010

@10000thnickname wrote:
@elated wrote:
@10000thnickname wrote:
I got mine pretty fast. However, the red light comes on when I try to vacuum my family room carpet. I'm so angry. The instructions say to stop vacuuming and let it rest whem the red light comes on. So in other words I can't use it.
But I can't return it either as the box is long gone.
I'm upset.
@10000thnickname You could take your vacuum to UPS and they will box it up and send it out. Just go to your order and start for a return. Follow the prompts and choose UPS for return. You can print a label or get a Qcode for scanning.
Thank you fortelling me this. I will try. I'm an 80 year old cacner patient and alone so it's hard to handle these things. I really appreciate your response, @elated

@10000thnickname You are welcome. Wishing you the best of health going forward. Take care. I live alone ,so I know how hard it is to accomplish some difficult situations.

SleeplessinSD · ‎11-01-2010

@tg-indy wrote:
I have not received my order. Mine now says on backorder. I called Customer service for any updated information, and was told if they don't receive stock within 45 days, order will be canceled. I'm disappointed.

@tg-indy , I called CS last week for an update. The order status said "preparing order". He couldn't give me a shipping date, and I asked to cancel. He said he'd send a request in to cancel my order and I should know in a few days. I never heard anything and when I checked the status yesterday, it said on back order. I clicked on my order and it gave me the option to cancel. I really wanted and need a new vacuum, but I decided to cancel my order.

~H~