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Valued Contributor
Posts: 539
Registered: ‎10-24-2014

When purshcasing an item do you read the reviews? If it's something I think I may really want I don't read the reviews. I think it's the opinion of the one that purchased the item and maybe it wouldn't apply to me. I purchased some Diamonique stud earrings and there were complaints about the earrings but I ordered them anyway and I just love them. I guess it just depends on how you feel about the item.

Honored Contributor
Posts: 8,443
Registered: ‎03-20-2010

I don't rely on reviews since I know many will post a complaint but many more will not post a good review.  I only use reviews to check sizing for clothing or shoes.

Honored Contributor
Posts: 8,611
Registered: ‎03-09-2010

I often at least scan the reviews but start with the lowest rating looking to see if there is consistency in the reason for the negative rating.  All too often though it sounds more like operator error than product failure.

 

I also look at reviews and also the questions to see if a question or concern I have has been addressed.

What is good for the goose today will also be good for the gander tomorrow.
Esteemed Contributor
Posts: 5,373
Registered: ‎04-10-2012

I do read them....and consider them when making a purchase....

Honored Contributor
Posts: 15,813
Registered: ‎05-23-2015

I always read reviews. They may or any not be the deciding factor in whether or not I purchase, but I always consider them. For instance, if several reviews say that  assembly is difficult, that is an immediate no for me. 

" You are entitled to your opinion. But you are not entitled to your own facts."
Daniel Patrick Moynihan
Honored Contributor
Posts: 9,065
Registered: ‎05-23-2011

I'm just like @Marp, I go to the lowest ratings first to see if there are legitimate reasons for the low ratings.

 

If the items have one or two stars because the UPS driver crammed the package in the door, the USPS guy was rude, the dress was wrinkled because of not being in a box or any other ridiculous reason that has zero reasons for the low rating then I read the three star reviews and go from there.

 

When purchasing clothing or accessories, I want to know about sizing, quality of fabric, color and workmanship. I don't care if you like the host or vendor!

 

Kitchen items, small appliances, jewelry and gadgets, I've all but given up on trying to read a good review because it seems to be nit picking and throwing one's own personal likes/dislikes into the product instead of how the item works or feels.

 

 

You Don't Own Me- Leslie Gore
(You don't Know) How Glad I Am- Nancy Wilson
Valued Contributor
Posts: 790
Registered: ‎10-02-2013

I wonder how many use or chose the review listings option of 'least helpful'?

Respected Contributor
Posts: 4,063
Registered: ‎06-15-2014

@hovis wrote:

When purshcasing an item do you read the reviews? If it's something I think I may really want I don't read the reviews. I think it's the opinion of the one that purchased the item and maybe it wouldn't apply to me. I purchased some Diamonique stud earrings and there were complaints about the earrings but I ordered them anyway and I just love them. I guess it just depends on how you feel about the item.


I always read reviews, especially the negative ones. They often provide good info re sizing, potential issues etc. I don't feel bound by them, however, if there are many negative reviews usually something is wrong.

Respected Contributor
Posts: 3,120
Registered: ‎04-17-2015

Yes, I often rely on the low end reviews to answer my particular concern or question. If others have noted that issue, then it's usually an automatic no-go for me.

Esteemed Contributor
Posts: 6,113
Registered: ‎04-14-2013

I always look at reviews.  Doesn't mean I won't buy if they are not overall favorable.  

Cogito ergo sum