Return via USPS...item on easy pay`

judgejudith · ‎06-28-2010

Have you seen the commercial for the POst Office where you schedule them to pick up your package? Well, I tried it on January 5. I was actually home when the item was picked up and got an e-mail stating it had been picked up...which I deleted. Well, you probably guessed it QVC still does not show they have received the purse I returned 10 days ago. Pretty certain they've got it by now.

Because I deleted the pick up e-mail I can't determine whether it had tracking info on it. I erroneously thought if I used the QVC return label I would be able to track it via QVC. Not the case. Now I'm still paying on a purse...that I didn't like and no longer have.

Has this happened to anyone else?

Allegheny · ‎03-19-2010

I don't know if this will help. Last week I returned an item. I printed my return label from Q's site. As we were heading to the post office my mail lady was at our box and I gave her the package. She scanned the label when she returned to the post office and it has shown up on the my Q account status of that particular item. It is not showing received yet, but that the post office received it and processed the package.

I don't know if this works with the labels that come included when you received the item.

WenGirl42 · ‎07-05-2012

The deleted message might still be in your trash folder depending on your email settings. It's at least worth checking.

Lipstickdiva · ‎03-10-2010

I'm guessing at this time of the year, QVC is overloaded with returns and it's probably taking quite awhile for them to be processed.

Allegheny · ‎03-19-2010

Another thing I thought of...if you created an account with the USPS to have them pick up this item, it may show up in your online account information.

SoX · ‎03-15-2010

On 1/14/2015 LipstickDiva said:
I'm guessing at this time of the year, QVC is overloaded with returns and it's probably taking quite awhile for them to be processed.

They should take lessons from HSN ... on Monday (1/12) I took two packages to UPS, using the Easy Return Label. Today, Wednesday, I received email confirmation from HSN that both packages will be delivered to them tomorrow; and I should be receiving a refund shortly.

Now that's how to do business!

Allegheny · ‎03-19-2010

On 1/14/2015 SoX said:
On 1/14/2015 LipstickDiva said:
I'm guessing at this time of the year, QVC is overloaded with returns and it's probably taking quite awhile for them to be processed.

They should take lessons from HSN ... on Monday (1/12) I took two packages to UPS, using the Easy Return Label. Today, Wednesday, I received email confirmation from HSN that both packages will be delivered to them tomorrow; and I should be receiving a refund shortly.

Now that's how to do business!

That certainly is a great way to do business!

Q will send you an email upon your request when your return item has been received but....who know how long it sits in some processing warehouse before that occurs. I have not had problems with returns at the Q, but this is probably the first time I returned something that was purchased during the Christmas season. While I have until 1/31 for the return, I have an icky feeling that I may run into problems.

KYToby · ‎02-19-2012

QVC may not have received it yet. With their returns, the items are picked up by (or dropped off at) the Post Office, but they then sit there for up to a week until QVC's carrier picks it up and delivers it to QVC. After arriving, it generally takes several days to be scanned in and credited to your account.

At this point, I seriously doubt there is cause for concern and would give it a few more days.

meem120 · ‎03-09-2010

Im waiting also for my post office returns.. I also sent them out on the 5th. I also sent 2 UPS returns on the 5th and they have been received and my CC refunded. Go figure.