Return tp purchase percentage????? - Page 2

MyGirlsMom · ‎03-09-2010

QVC needs to get with the times and start looking at it's policies and customer service.

Many etailers offer a minimum amount for FREE s/h or outright FREE s/h on their items.

I don't mind paying $3.00 for s/h but I do mind being charged more than double that amount for returning the same item. If you're buying several items and they can be put in the same box, why not offer a flat rate or FREE s/h?

Keep Your Face To The Sunshine and You Will Not See The Shadow

brii · ‎06-20-2010

I like the $3 shipping. That doesn't bother me so much. What really bothered me is when they lowered the shipping, they raised prices.

I'm so super careful what I buy from QVC. I have only returned one item in 2012. I did exchange something this summer. They sent me the wrong color by mistake.

wakefield64 · ‎03-10-2010

Sorry for the typo, but thanks for the info. There are a lor of reasons why you might return something that was bought online. I have been a customer for over 20 years and it seems I am returning more now than previously. Am I more impulsive or is the sizing and quality questionable on some items.