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Honored Contributor
Posts: 33,708
Registered: ‎03-20-2010

Re: Quality and Convenience?

[ Edited ]

@kaydee50 wrote:

@Spurt  Just curious--what was the "something" that was changed?  Anything have to do with quality, value or convenience?


@kaydee50 

 

Change in food flavors/ingredients offered (think it was a blueberry offering in a dessert)...dont remember the brand name, and auto delivery was added....so I guess value and convenience....

 

And in another show....it was how food sampling was conducted by the hosts....so quality of the show.....LOL....

 

And even the Mods mentioned on occasion they were passing on a suggestion we posted on the Forums...

 

And comments on Facebook too...David asks for viewers suggestions on what they would like to see on next year's David's Big Christmas Show he was meeting with the buyers and planners...

 

Carolyn mentions this too on her pet items on her Facebook Page.(cat people were complaining more cat items)...And so does Valerie Parr Hill on her decor on her Facebook Page---viewer ideas and suggestions

 

So it looks like hosts and viewers must have some input...

Animals are reliable, full of love, true in their affections, grateful. Difficult standards for people to live up to.”
Super Contributor
Posts: 456
Registered: ‎03-10-2010

Re: Quality and Convenience?

Junque with a Q

Honored Contributor
Posts: 17,525
Registered: ‎06-27-2010

Re: Quality and Convenience?

[ Edited ]

@kaydee50 wrote:

I do not understand people complaining about QVC for various reasons when there are so many other places to shop.  There is nothing special about the products it offers.  I also don't understand those who watch for "entertainment" or for "company."  When the shopping channels first started, they were unique.  Now every store has a website.  Shop elsewhere.

 


 

            @kaydee50,   I think people use the Community (and also Facebook and Instagram) to vent their frustration and their disappointment.   I agree there are a lot of complaints, but I also have noticed many of the threads or posts are from new posters or those with older registration dates but extremely low post counts -- the search engine on this site is dreadful, and in addition not everyone is all that familiar with searching on a site to see if they're duplicating existing content.   As a result, we do see a fair amount of repetition.

            Related to entertainment, as long as I can remember the QVC powers-that-be have emphasized that they want their presentations to be entertainment -- they say so, specifically -- and it follows that customers expect it.

            I agree with you about the changes.    When I began as a new customer in the 1990s QVC had entertaining shows, varied and unique products, competitive prices, excellent quality assurance, top-notch customer service, and fast and reliable shipping.   I just don't think those things are true anymore, thus the disappointment reflected in threads and posts.

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Honored Contributor
Posts: 17,525
Registered: ‎06-27-2010

Re: Quality and Convenience?

[ Edited ]

@10000thnickname wrote:

I'm remembering now why I stayed away from here for so long.

Some folks can't tell the difference between complaining about a shopping channel and complaining about a real person posting here. There's a difference. Sigh. My gosh.

Not hard to see why this country is in the mess it is in. If we can't be nice to each other on a forum about a shopping channel, we are circling the drain, folks.

Controlling my health with my cancer is more important to me than this silliness. 
Holy smokes. At least now I remember why i stayed away.
God bless.

 


 

            I agree with you, @10000thnickname.   When reading various threads, it's pretty easy to see the difference between "attacking" the topic vs. "attacking" other posters.

            I was lucky to have a wonderful mentor who taught me that if we want others to actually hear our point of view we present it in a respectful way.   Not with insults, snarkasm, name-calling or labels, or mockery of those who have other perspectives -- all that does is close ears, minds, and hearts (and it inevitably gets threads poofed and some really interesting, valuable posters have left the forums, too, as a direct result of this).

            We do so well when we go after the subject matter with as much vigor as we want...  but we achieve nothing useful when we try to debase the other people in the conversation.   That is, unless the goal is to pot-stir and insult, but that's another issue and in fact it only reflects on those who do it and says nothing about the people they target.   Just watching the various threads we can see...  really we can feel...  the difference between the two styles of posting.

            I've seen your thoughtful contributions, I appreciate them and I appreciate you, and I hope you'll reconsider, stay here, and just try to put the negativity on mental ignore.   My prayers for you, for your health, and for a  hopeful and positive future, @10000thnickname❤️️

 

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Honored Contributor
Posts: 17,525
Registered: ‎06-27-2010

Re: Quality and Convenience?

[ Edited ]

@Spurt wrote:

@kaydee50 wrote:

 

@Spurt  Only because complaining here will, IMO, have no impact.  Complain to the higher ups directly.  But I guess the complainers are looking for company and reinforcement.


@kaydee50 

 

So I guess that's why Alberti mentioned recently on air...."we heard there were comments on the Forums about ...."

 


 

            @Spurt,  I saw a discussion about that, I saw the show and he referred to Facebook comments rather than the forums.   I've heard Antonella mention the "Facebook forums" a few times now and I think it's probably a source of some confusion.   There was a video, but the product has since been presented by other hosts and when I looked at it later it had been replaced.   End result, though, regardless of the source is that someone is reading social media reactions, and that probably is a good thing!😊

           (Hope you don't mind my off-topic postscript...  I've been wanting to tell you that really do miss your witty, bright, perceptive weekly Q Talk threads.   I'm sure they're a lot of work, and we probably didn't appreciate you enough for all the time and effort invested in them...  but they were such fun to read and one of the colorful, light-hearted oases we look for on the forums.   You and your threads are a Community staple, a respected and valued tradition, and I hope you'll find a way to resume them even if in a modified version.❤️   

            Apologies to everyone for the off-topic comment.)

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
Trusted Contributor
Posts: 1,821
Registered: ‎02-16-2018

Re: Quality and Convenience?


@Johnnyeager wrote:

There has been a lot of unnecessary rudeness to other posters here over the last few weeks since the start of "the experiment".

 

It seems as if you voice your disappointment, the QVC-Loyalists and QVC-Is-Always Right Adherents swoop in as if ordered to do so by headquarters.

 


@Johnnyeager  Influencers or enforcers?

Honored Contributor
Posts: 8,088
Registered: ‎10-03-2014

Re: Quality and Convenience?

Lol.  Where else can you shop and be entertained at the same time?

Respected Contributor
Posts: 2,366
Registered: ‎07-19-2013

Re: Quality and Convenience?

Buster56

 

in the words of my semi hilarious and self proclaimed street smart 5 yr old neice - - -

"TRUE DAT"!!!!!!!

Regular Contributor
Posts: 243
Registered: ‎07-17-2010

Re: Quality and Convenience?

OMG 😳 given your response one might think we live in a world without freedom of speech. The other poster has as much right to voice her opinions as you have right to chastise someone who doesn't share your views.  Perhaps instead of being mean you could have simply stated that you enjoy the Q.  🤷🏼‍♀️ 

Regular Contributor
Posts: 243
Registered: ‎07-17-2010

Re: Quality and Convenience?

She is simply stating her thoughts regarding recent changes. Perhaps she has been a Q shopper for years and just needed to vent. Some of the replies sound like people are still in kindergarten...geez 😎