Community Chat

[Sooner]

Our goal should be liberty and justice for all.

[esmerelda]

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@ETalso wrote:

I have been waiting for QVC/HSN to make a statement.  I am disappointed I had to search it out though.  I expected to find it upon login or receive the statement in a customer email.  Still, I appreciate it.  No statement reflects no concern for the current state of affairs in this country.  It is very important that we, your customers of color, know that all QVC customers, no matter their race, are truly respected.  Until you walk in the shoes of those who experience injustice on a consistent basis, it might be difficult to accept or believe.  But it's  time for all of us to open our minds and our hearts.  It's time to make a  change as a nation.  One that is fueled with love and compassion for all human beings.  Thanks QVC!

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@ETalso  How is QVC showing that their customers are "truly respected". Words on a banner?  Seriously?  And why does it matter to their "customers of color" that QVC respects all of their customers?

Words. 🙄

[Puppy Lips]

@shelia p-burg. Well you kind of made my point. If she has not been disrespected by QVC, and I hope she has not, then why was it important to her that they make a statement? If she personally has not been wronged, how is QVC making a generic statement going to change anything for her?

[KarenQVC]

I like these statements.  They acknowledge that damage has been done and people are living in fear and anger.

This is an historical problem that will need every one--even the crafting lady---to work to be aware and mindful.

If the US could avoid Covid and come to terms with racism this could be the beginning of a Golden Age. 

[esmerelda]

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@suzyQ3 wrote:

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@Lali1 wrote:

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@suzyQ3 wrote:

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@Foxxee wrote:

As I see it, this implies that most of QVC's staff and vendors are guilty.  It also implies many customers are also guilty.  

I know who it is specifically directed...beyond disgusted and tired of it! 

None of these companies think about helping all the small innocent business owners, all races, that were looted, destroyed, and burned. 

I speak for myself, no one else.   

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@Foxxee, for many of us, the issue is much larger than the looters. They were not protesting. They were taking advantage of the situation.

As to whom the statement was intended, I believe it's every one of us. I have no problem admitting that I need to face my own biases that I've internalized. It's a work in progress for me. We'll never be perfect beings, but we can do better.

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If a person never had biases why should they reflect on anything. Sorry but I have never treated people differently because of the color of their skin, or their job or what the wear etc. I'm not impressed by people who wear fancy clothes or jewelry or drive fancy cars. I treat the trash pickup folks the same as anyone else. Skin color, status and material  things mean nothing to who someone is in their heart and mind. 

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@Lali1, I'm sorry, but I don't think that any person stating that they have never, ever had a bias thought or reaction is being honest with themselves. I've heard people make that claim. People I have known. Known very well. And it's never been true.

The big test for me was being in a group of people who mistaked my very gentile married name for my birth surname. Not once, not twice, but several times.

It was eye-opening. These were always people who would have been shocked, shocked, I tell ya, shocked,if they were ever forced to see themselves in the mirror.

The best we can do is to listen to others and to put ourselves in their place.

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@suzyQ3  Don't project your sins onto other people. Because you've had biases and hung out with biased people, it doesn't mean everyone has them. Calling people liars is not a good thing. 

[JaneMarple]

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@luv2drive wrote:

Posted: June 18, 2020

QVC & HSN TAKE ACTION FOR EQUALITY

This Juneteenth, as our country commemorates the emancipation of the last remaining enslaved African Americans, QVC and HSN stand with our Black team members, customers, vendors, and community. As retailers who interact daily with millions of diverse customers – and who employ thousands of diverse team members – we recognize our responsibility to be a voice for change in the face of racism and injustice.

And so, we’d like to share with you some of the things we’re doing now and in the near-term to step up our commitment to diversity and inclusion.

SUPPORTING DIVERSITY & INCLUSION IN OUR COMMUNITIES

Qurate Retail Group (a family of brands including QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, Grandin Road®, and RyllaceTM) is pledging $1 million to the Equal Justice Initiative (EJI). This is an organization dedicated to ending mass incarceration and excessive punishment in the US, to challenging racial and economic injustice, and to protecting basic human rights for the most vulnerable people in our society. In addition, we’re providing a 100% match to any US team member donations to causes that support racial and social justice, up to an additional total company contribution of $1 million.

Also, QVC and HSN will stand with Black-owned businesses. In the coming weeks, we’ll start by highlighting the stories behind some of the extraordinary Black-owned businesses in our own family. We’ll leverage our digital platforms to help customers discover these brands and support them. Then, we’ll launch a new phase of our Small Business Spotlight, giving Black business owners outside of our own vendor community airtime and digital space to tell their stories and connect with new customers.

SUPPORTING DIVERSITY & INCLUSION WITHIN OUR COMPANIES

We’re taking steps to help team members discover new perspectives, have uncomfortable but necessary conversations about race, and support each other. This includes increasing the resources available to team members regarding racism, adding Black affinity groups at more worksites, and expanding our Diversity & Inclusion training to all team members via online modules, videos, and e-learning experiences.

We’re also continuing our efforts to attract diverse talent and suppliers, offer multicultural product assortments, and ensure broad representation in our marketing, digital, and on-air activities. And as we continue to navigate challenges arising from Covid-19 protocols, we’re offering virtual events to support a diverse and inclusive culture, including virtual affinity group meetings and a virtual Pride Month celebration later in June.

We’re more committed than ever to fostering a community where every team member, business partner, and customer is treated with respect and dignity, and where everyone can be themselves and reach their full potential.

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Thank you QVC and HSN.   

[NYC Susan]

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@FrostyBabe1 wrote:

That's quite frankly nothing more than a generic statement, drummed up by their marketing department, designed to draw you in, make you feel warm and fuzzy about them, and get you to continue buying from them.  I've seen similar statements on a number of other websites. Don't be naive and fall for it. 

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Yes, I've received lots of these via email the past week or so, and they're all over websites of other companies.   There's nothing unique about it, and I don't see it as meaning very much when pretty much everyone is saying the same thing.  

[JaneMarple]

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@Caaareful Shopper wrote:

❤️

Happy Juneteenth @Caaareful Shopper 

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[NYC Susan]

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@noodleann wrote:

I find self-promoting sanctimony very tiresome and I delete these things the second they hit my in-box. It may be cynical of me, but I view this as just a way of capitalizing on the current and historic pain of others and giving the speaker a stamp of approval. In that sense, it's deeply disrespectful.

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I see it exactly the same way.  It's a little too "jumping on the bandwagon" for me.  I received so many that I now I just delete without reading.  They're just words that I find pretty meaningless and more self-promotional than anything else.

[on the bay]

Thank you for posting this. I would not have noticed it if you hadn't.

Though so many companies are sending a statement about Juneteenth (which I actually had never heard of before today, I'm ashamed to admit), I am glad to see 

the statement. 

I think it makes companies think and know they are being watched, and makes everyone re-determine to get things right.

I was looking for what action they will take and was glad to see donations of 1 million (though not a lot for all those companies together, it is something)

. And to meet donations of others.

I do like the idea of featuring small businesses run by black owners.

Not only inequality and different opportunities but the virus like many others, these have been severely affected.

They have been having features of other small businesses run by other races too.

Action does matter behind the words but words are a start if they are sincere and make companies make plans for the action they will take.

Racism in every form needs to be exintinguished from our planet once and for all.