Community Chat

[gidgetgh]

Is QVC's website down again????

I just tried to place an order. Got all the way through the ordering process. Hit submit and got the "we're sorry but QVC.com is unavailable at this time. Use automated ordering". 

[gidgetgh]

Stranger and stranger. I just got the order confirmation email. 

Do I trust it?

[momtochloe]

@gidgetgh this has happened to me.  I went to my Account Status to double check that the order had been placed and it was and I did receive the item.

[gidgetgh]

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@momtochloe wrote:

@gidgetgh this has happened to me.  I went to my Account Status to double check that the order had been placed and it was and I did receive the item.

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@momtochloe- yeah.  I checked order status after I posted and it showed my order. 

Bizarre stuff. Thanks for responding.  Glad to know it's not just me. 

[Barbara-QVC]

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@gidgetgh wrote:

Stranger and stranger. I just got the order confirmation email. 

Do I trust it?

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Hi @gidgetgh

I am so sorry for any confusion.  I just looked at your account and I do see an online order for 2 items that is in the process of shipping.  I hope this helps.  If you need any further assistance with the order, please send an email to QVCSocialTeam@qvc.com.

Barb

Customer Care

[gidgetgh]

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@Barbara-QVC wrote:

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@gidgetgh wrote:

Stranger and stranger. I just got the order confirmation email. 

Do I trust it?

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Hi @gidgetgh

I am so sorry for any confusion.  I just looked at your account and I do see an online order for 2 items that is in the process of shipping.  I hope this helps.  If you need any further assistance with the order, please send an email to QVCSocialTeam@qvc.com.

Barb

Customer Care

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@Barbara-QVC- thanks very much. I appreciate your help!