QVC=bad and cheating business-Watch out! - Page 3

Tissyanne · ‎12-07-2012

You ordered the items, so the transaction was initiated by you. The cancellation not going through is hardly a reason for such a harsh thread. Return the items you ordered.

Kachina624 · ‎03-10-2010

They did not do anything deceitful or illegal. You ordered, they tried to cancel for you but it was too late. It has happened to me several times. Just mark the unopened parcels "return to sender" and they'll go back at no cost to you. They did not send you unsolicited items; you ordered what they shipped. If you have other plans for your money, don't order.

New Mexico☀️Land Of Enchantment

KathyPet · ‎03-09-2010

QVC is not going to issue you a refund until they receive the items back. However if you used a credit card to pay with you can file a dispute with your cc company on line. The CC issuer will put a temporary credit on your account while they investigate. that will get you your money back temporarily. Then when you get the items and return them QVC will issue you their credit and the CC company will reverse the temporary credit they put on your account.

CouponQueen · ‎10-21-2010

I don't know..I wouldn't be too happy if I canceled an order..received confirmation that said order was canceled and then a couple days later receive an email that canceled order shipped and I was charged for it..and then find out that I will not receive my refund UNTIL items are returned and worse they are still not delivered.

BUT the items are still in route ..and I am out money I was planning on using for something esle..

I would not be a happy camper either but I would call them on the phone to voice my displeasure at their error - nicely ..and then ask for a Supervisor on up until my concerns or my money was refunded....if that didn't work - I would head on to my credit card/bank and have them handle it.

She canceled and then the item shipped DAYS LATER??? come on..this one is on them.

NC Bandwagon · ‎05-03-2014

Hello, maggie a and welcome. Smile

This sounds like quite a mix up. It seems that even though you cancelled the items, the memo may not have gotten through to the shipping department and the items shipped out anyway. I heard that some items ship out really fast from QVC, sometimes within hours of ordering it. Since an e-mail didn't work, try calling them on the phone and explaining the situation to them.

Hope this works out for you.

~Nick Chavez is my favorite vendor on QVC and Alberti Popaj is my favorite QVC host.~
Nick Chavez now has his own sub-forum under the My Favorite Brand folder

Lagan · ‎01-11-2011

OMG!!!!!!!!!!!! THE SKY IS FALLING!!!!!!!!!!!!!!!!

I am still oxox · ‎03-09-2010

How in the world can you accuse them of cheating, you have the merchandise.

I have tried to cancel several items and they get sent any way.

Its your job to sent the merchandise back it you do not want it

I am not sure what you want but this is starting to sound like a scam to me, you want them to refund you even thought you have the merchandise

Stop being afraid of what could go wrong and start being positive what could go right.

Krimpette · ‎03-09-2010

OK, so they credit your account now. You get the items and decide not to return them. And they're supposed to just "give" them to you? I'm sure you'll get your credit as soon as they receive the items back. Sometimes stuff happens and you just have to step back and let the process play out. Nobody is trying to cheat you out of anything.

circles · ‎03-10-2010

On 2/17/2015 CouponQueen said:
I don't know..I wouldn't be too happy if I canceled an order..received confirmation that said order was canceled and then a couple days later receive an email that canceled order shipped and I was charged for it..and then find out that I will not receive my refund UNTIL items are returned and worse they are still not delivered.

BUT the items are still in route ..and I am out money I was planning on using for something esle..

I would not be a happy camper either but I would call them on the phone to voice my displeasure at their error - nicely ..and then ask for a Supervisor on up until my concerns or my money was refunded....if that didn't work - I would head on to my credit card/bank and have them handle it.

She canceled and then the item shipped DAYS LATER??? come on..this one is on them.

nicely said...and I agree....was going to say something similar but you did it for me....

I would not like my money held up for a mistake the Q. made...

Lipstickdiva · ‎03-10-2010

I haven't read the responses, only the OP.

If you canceled the items and they confirmed your cancellation, when the items arrive, refuse the delivery. They will be sent back to QVC and your money would be refunded.

QVC made a mistake and I don't think it's fair for you to think they are going to refund money on something they sent to you without getting the item back. What if you never send the item back? They are out the money.