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08-12-2019 09:11 PM
I am frustrated beyond and tired of them overselling. Ordered 2 piece rice enzyme powder at nearly the price of one. Order went through but later changed to "Backorder". Last week I received a letter saying they usually cancel after 45 days, however they would add another 3 weeks as they would get stock. Okay-just quite by accident right now I checked and the backorder had disappeared. Called nice CS lady. She said they just sent out a cancellation letter 2 days ago-this is after sending a wait longer letter last week.
Why do they oversell? Not okay. This is not the first time it has happened to me.
CS is going to have a higher up call me tomorrow. Doubtful that will go anywhere.
They have the singles in stock.
I have read similar stories on the forum. Just needed to vent. Thanks for reading.
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