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Trusted Contributor
Posts: 1,236
Registered: ‎07-24-2012

QVC STRIKES AGAIN-Tatcha order goes to backorder-now cancelled

I am frustrated beyond and tired of them overselling.  Ordered 2 piece rice enzyme powder at nearly the price of one.  Order went through but later changed to "Backorder". Last week I received a letter saying they usually cancel after 45 days,  however they would add another 3 weeks as they would get stock.  Okay-just quite by accident right now I checked and the backorder had disappeared.  Called nice CS lady.  She said they just sent out a cancellation letter 2 days ago-this is after sending a wait longer letter last week.

Why do they oversell? Not okay.  This is not the first time it has happened to me.

CS is going to have a higher up call me tomorrow.  Doubtful that will go anywhere.

They have the singles in stock.

I have read similar stories on the forum.  Just needed to vent. Thanks for reading.

Respected Contributor
Posts: 3,515
Registered: ‎03-10-2010

Re: QVC STRIKES AGAIN-Tatcha order goes to backorder-now cancelled

They should send you two singles!!!!