I too think they are doing the best they can under the circumstances. Clearly long ago the hosts really had to know their products as they didn't have a product rep on for every product and I am not sure why they feel lthe need to do it now.
I honestly am enjoying it more without some of the product reps being there. Some I miss totally but in the end we are in tough times right now, I appreciate their live shows, I totally get Q2 and the 3rd channel going to recorded showings.
I did buy a Dooney purse the other night and cannot wait til it gets here. Indulgent, maybe but I don't do it often so its all good.
I think we all need to lighten up on QVC during this particular time but then thats just me.