Community Chat

[Seminole2]

There was an option up until the mess up started that at the bottom of the right hand side of the page I had a choice; mobile or full.

That option is now gone like everything else. Just a big empty box. And since I can't post pictures from my phone...well there you go.

[newjersey]

I have problems sometimes when someone posts photos.  All I get is a square box instead of the photo.  Does anyone know why and how to fix it?  Thank you.

[newjersey]

I forgot to add that I'm using an Acer Chromebook.

[SilleeMee]

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@newjersey wrote:

I have problems sometimes when someone posts photos.  All I get is a square box instead of the photo.  Does anyone know why and how to fix it?  Thank you.

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@newjersey 

Yes, that can happen when your computer browser has too many images stored in it's cache. So, all you need to do is delete browsing data and that setting is found in the three dots at the upper-right corner of your screen. Click that and look down for the delete browsing data option. Once you click that then a window will open. I usually delete in the time range of 'all time' for history, cookies and cached images. That should do it for you.

[on the bay]

@SilleeMee,

That didn't work for me. 

Just started not seeing pictures today, font size, color not there.

That's what I mean when I say it is a problem on QVC's side that we can't fix on our computers or phones.

It's always that way.

I'm not even getting a square box, just blank. I know it was pictures posted because I got them this am but not now.

So it goes in and out. Fixed and not.

[Judaline]

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@on the bay wrote:

It is ok now! Then it isn't. Then it is.

I did nothing different.

I think when their IT is messed up it rarely matters what you do.

And it is always the QVC site, never any other websites.

Maybe inch by inch they fix it for one format or browser or device and move onto the next.

Who knows!. 

Exactly!!!

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