Community Chat

[kaydee50]

When trying to access the forums, sometimes I have to sign in.  For the past couple of days I get a notice "account locked for security reasons."  If I "reset" my password I'm usually able to get in but not always (I use the same password I've had for 20+ years.)

Has anyone had this problem?  Any solution?

[50Mickey]

I can't in using Safari. I use Chrome now and have no problem signing in. But for a couple of months now I have to sign in every time I come to the forums. 

[We rescue cats]

I've given up trying to figure out the login issues here. My name and photo appear so I know I'm logged in, but when I try to post I get a login request.... I login and if I leave the site and come back in an hour or so I'm not recognized. I don't know if the issue is mine or the board....

[goldensrbest]

It would be nice if we did not have to sign in every time we come here.

[gidgetgh]

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@50Mickey wrote:

I can't in using Safari. I use Chrome now and have no problem signing in. But for a couple of months now I have to sign in every time I come to the forums. 

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@50Mickey - I'm logged in using Safari. 

[geezerette]

I haven't had that same problem, but lately I do often have to re-enter my sign in information a few times before it goes through.  I get the "Oops. Something went wrong." message.

[Carolina925]

I hardly ever have to sign in again when ordering but seems I have to sign in to the forums every time. I'm getting that "oops" message all the time and just get out of the site for a while. When I am able to access the forums again, I forget what I wanted to say...and I'm sure it was important 

[Kachina624]

Unless I leave for several hours, I only have to sign in once a day, in the morning.  I'm on and off dozens of times a day but only sign in once.

[qvcaddition]

@kaydee50 

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@kaydee50 wrote:

When trying to access the forums, sometimes I have to sign in.  For the past couple of days I get a notice "account locked for security reasons."  If I "reset" my password I'm usually able to get in but not always (I use the same password I've had for 20+ years.)

Has anyone had this problem?  Any solution?

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Yes, and I thought it was my Chrome.

[Trailrun23]

The trouble signing in is normal for me. I gave up calling CS or redoing everything over and over. It locks the account. Then it doesn't. Then it says my password is wrong. Then it has my name on the screen but says it doesn't know me. Now I just try to sign in. If it works. fine. If it does'nt, I just move on to another site.