Community Chat

[truffle]

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@fuzzball76 wrote:

I get those all the time. Shut computer down RIGHT AWAY!!! tun it on again, run an anti virus proigram if you have one. If need be go to a earlier restore point.  I stream alot and I have been lucky that not had problems. My poor wife, did end up getting a ransom virus to where it actually hi jacked her own laptop. Luckily, I was able to go in and restore it through some careful registry work. One time shen actually gets a virus and its a doosy. I always tease her about going to the naughty websites...LOL!!

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You get those all the time?  

It happened to me only once and I have been using Webroot for years (one of the best anti virus programs out there) and it did not stop it. 

[SurferWife]

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@Perkup wrote:

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@Bri36 wrote:

It's a scam.   Just restart your computer.   

That never happens with a Mac 

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Please read my previous response.  It did happen to DH who was using a Mac desktop. Things seem to be beginning with Macs - we knew it would happen eventually when PC's became less interesting to the hacking scammers.

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@Perkup...you  are right. People naïvely think nothing egregious can ever happened on a Mac which is not true. The only reason it happens infrequently on a Mac is because fewer people use them than PCs. The hackers are going to go for those machines that are more widely used; hence, the reason for all of the attacks on PCs versus Macs.

[Caligurll]

I happened to me today for the first time.  I shut down my computer immediately.

[Shanus]

Unfortunately, in the world we now live in, I assume any inquiries or requests for info by mail, phone, online & sometimes in person is a scam. I give out no personal information until I prove otherwise.

[naturalfan]

Happened to me at least three times.  Whole lot of crooks out there.  Always be on alert.  

[Julie928]

Thanks, everyone.  It's pretty scary how real they make that look.  I shut down the computer for a couple of hours, ran a scan and changed my password.  Everything seems to be running normal again.  Yes, there are a lot of crooks out there.  :-(

[Cats3000]

Had it a couple of times on my iMac.  Had to shut it down both times to get rid of the thing because I couldn't even "Force Quit".  Isn't the best thing for the computer, but it did rid the mess.

[Cats3000]

Unfortunately, it DID happen with my iMac as I posted elsewhere.  Had to force a shut down by pushing and holding the power button.

[pieman]

Malwarebytes is the best...

I download the 30 free trail when I run into a problem,,

Outcome is greattttttttttttttttttt

[Spurt]

This is a good website to check for the lastet scams that are out there the info is on the Federal Trade Commission website.  The Tech Support Scam is on the list on 5/12/17

https://www.consumer.ftc.gov/scam-alerts