Pop Quiz: How long would you wait - Page 5

Group 5 minus 1 · ‎03-11-2010

Funny you should mention this. Before I sat down at the computer we were saying how computers have changed banking. We usually e-mail our banker and he gets back w/what we need from the bank. I am not a good "waiter",so probably a few minutes.

CelticCrafter · ‎03-09-2010

@THEY CallMe Mr Wilkes wrote:
Not even 2 minutes. Most legitimate banks allow you to open new accounts online, no wait.

I would assume that this institution really doesn't want my business, and I would go elsewhere.

I wonder why seeing a person is necessary? This is 2023, not 1953.

Not everyone does everything on-line, nor do they want to do it on-line. My in-laws don't even know how to turn a computer on let alone figure out how to open a new account on-line.

CalminHeart · ‎03-09-2010

If the banker is helping another customer, I'd just wait. I want the banker to take his/her time with me so I don't mind if that's also done for another customer.

CANDLEQUEEN · ‎03-09-2010

I would have probably waited about 15 minutes, and then I would have made an appointment, so that it wouldn't happen to me again!

RedTop · ‎09-01-2010

I would wait however long it took to do the business I went there to do. My bank has cut their local staff in half, so some account issues just take longer. It is what it is.

Tinkrbl44 · ‎08-23-2010

@Yahooey wrote:
I avoid banks if I could
Lines are usually long and slow and as everyone mentioned - staff is minimum

i needed to make a cash deposit - no line and i was next
deposit went fine - asked if I needed to see a rep to get a box of checks
all 4 reps were busy with customers

she said - i can handle that for you - GREAT!
i showed her my bank statment with numerous accts listed but
1 was circled with need checks written on it
there was copious amounts of keyboard clicking and more cicking and more clicking
my name - address - was already in their system
it took more time than the deposit - why? don't know

could you imagine how long it would take for something that needed communication?

@Yahooey

Here's another weird thing ....

I usually bank at the ATM, but for some reason needed a teller. I was also depositing a small check, so I gave it to her to process and she had to get a paper slip and fill out my account number, etc to be able to do so.

Yes, the teller had to fill out a PAPER DEPOSIT SLIP!

What good is all this technology if it doesn't help tellers attend to us more quickly? I felt sorry for all the people still in line behind me. I could have just popped the check in the ATM, but thought it would be "faster" to give it to the teller.

Makes no sense, IMO.

occasionalrain · ‎03-10-2010

@FancyPhillyshopper

Keeping me waiting when I had an appointment was disrespectful. It's not the sort of business I want to benefit from my deposits.

I always maintain accounts in three banks, and as it happened, a replacement bank was offering $300 to new customers who opened an account and deposited 10k.