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05-25-2019 01:38 PM
Have been trying for a week to pay online. Is anyone else having a problem accessing their statement and trying to pay when transferred to Synchrony Bank?
05-25-2019 02:14 PM
I pay online every month, and I had no problem doing so this month.
05-25-2019 02:48 PM
I pay by phone.
05-25-2019 03:08 PM
If online isn't working for you, pay it by phone.
05-25-2019 03:30 PM
Do you pay a fee when you pay by phone? Synchrony told me it was a $10 charge.
05-25-2019 03:33 PM
Did you pay within the past week?
05-25-2019 04:37 PM
I pay online but use my banks bill pay.
05-25-2019 04:41 PM
no problem getting into my account via the qvc website link.
i am using a laptop and firefox as my browser.
05-25-2019 05:48 PM
@Cinthy I had a horrible time last week trying to pay online, something I have been doing for years. I have a brand new iPhone XR and a new iPad. I tried opening my account on May 19, the day i was notified by phone my payment was due. Payment was due 6-03. I could not access my account the whole w/e. Called QVC CS who transferred me to Synchrony. My payment went from $38.00 to $93. I exploded and the CS rep said it was all late charges. I only had bought a pair of D and Co. beach pants since January. Rep credited back the late charges, I made a $50 payment and told him if it happens again I'm closing my account. Like they care. I have Synchrony with Amazon and have never had an issue. BTW, QVC CS said they had several issues last w/e.
05-25-2019 07:47 PM
I just signed in with Firefox, as if I was paying my bill, and had no problem at all.
What browser are you using?
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