Community Chat

[rms1954]

@homedecor1 Yes they are slow.

[DJs mom]

I am a big Macy's online shopper and that shipping time is very unusual for me. I usually receive my items in a week. You mentioned you ordered on Black Friday, you along with millions of other people shopped online that day. I suspect the delay is due to holiday shipping. I ordered 2 bottles of perfume from Macy's on Black Friday and received them both about a week later.

[CANDLEQUEEN]

I usually get my Macy's orders pretty quickly, but I also don't like that they ship separately....I hope you have received yours by now!

[wagirl]

I usually get my orders within 3 -4 days--some have taken longer in the past. You can always opt for same day delivery too--have done that a few times if I needed it quick

[rockygems123]

@homedecor1 

Have had great shipping speed with Macy's in the past. 

I wouldn't give up on them though.

[Katrinka23]

Depending on what you order most items are shipped from the vendor to you or to the store for pickup. Returns sometimes have to be made to the vendor. Macys cannot stock every item they sell!

[qvcaddition]

Three days and QVC still preparing my order. Deliver stated I would get the 13th.  I don't care, just ship it.

[Carmie]

If you order something from Macy's, they will ship it out immediately usually from store stock.

I worked at Macy's during the Christmas holidays and we would fulfill orders from the stock we had on the floor.  A salesperson would pull an item and have it " boxed or bagged"  it the. Was sent to the mail room for shipment.  Some stores are proficient at this and give it top priority and some stores are more behind.

Macy's has stores all over the US.  The computer will be able to tell which stores has the items you want and send a request for them to send it to you.

That is why sometimes multiples of the same items and items ordered at the same time will come in different shipments.

There is a good chance you will receive what you ordered more quickly than you were quoted.  

[deeva]

I order from Macy's all the time. Always get my items quickly. 
Ordered a pair of shoes last Wednesday, they were delivered Saturday. 

I don't if it's based on where you live, or being a Gold/ Platinum member. 

[CalminHeart]

I've never had any delays from Macy's. I ordered something last Thursday and it was on Tuesday. 

Could your item be coming from the vendor instead of Macy's. If so, that probably explains the delay.